Hotel Receptionist - 24 hours Ilkeston, England
Job description
Job Category Rooms & Guest Services Operations
Location Delta Hotels Breadsall Priory Country Club, Moor Road, Derby, England, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Are you seeking to grow your skills with endless career opportunities?, work beside teammates that feel like family?, experience working for an employer that puts your wellbeing at the heart of everything it does?, enjoy monthly celebrations, treats and recognition? and make a difference in the local community? Then Delta Hotels by Marriott Breadsall Priory Country Club is the place for you.
Explore our very big world
As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
The impact you’ll make
First impressions are everything. And you’ll set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too.
What you’ll do
Ensure the safety and security of guests and associates
Complete regular walkrounds to ensure the building is secure and action any issues that arise
Ensure that reports are completed
Process guest check-ins, assigning rooms and activating room keys
Answer, respond to and process all guest calls, messages, questions or concerns
Process check-outs and resolving any disputed charges
What we’re looking for
A warm, people-oriented demeanour
A team-first attitude
Previous experience in a similar role
Flexibility, problem-solving skills and multi-tasking ability, quick thinking, decision making and working together
Perks you deserve
In addition to an hourly rate of £10.53 ensuring you are paid for every hour worked., we’ll support you in and out of the workplace by offering:
Health & Wellbeing - complimentary Leisure Club Membership & discounted Golf Rates because your wellbeing is important
Meals - Tasty and Varied Meals in our Associate Dining Facility
Uniform & dry-cleaning service
Discounts - Enrolment in Perks at Work - Access to unlimited deals from retailers to restaurants, cinema’s and more
Travel - Discounted Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide
Holidays - 20 days holiday plus 8 Bank Holidays increasing with service
Pay - Annual Performance Related Pay Review
Service Charge - Eligibility to receive Service Charge
Health - Cycle to work scheme
Pension & Life Assurance
Flexibility – do you need flexibility in your life, talk to us as we know worklife balance is important
Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
Develop and Grow - Comprehensive Training and Development programs
Career - career progression opportunities are endless as the #1 leader in hospitality worldwide
Celebrate - Awards and Recognition Celebrations
Events - Monthly Calendar of Associate Focused & Fun Events
With this role you will be working 40 hours per week over 5 days, including weekends - do you need flexibility in your life? We are happy to discuss this with you!
If this sounds like the perfect role for you apply online or email [email protected]
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability, age and veteran status, or any other basis covered under applicable law.
With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World ™ at Delta Hotels.
