Job description
Hotel Porter / Concierge (Seasonal Summer 2023) – Grand Jersey Hotel & Spa in Jersey, Channel Islands
Until end of September 2023
We are looking for a smart, friendly and helpful Porter / Concierge to join our team this summer season.
You will be able to give a fantastic welcome to our guests when they arrive with your warm personality and will pride yourself on being smart and presentable as the face of the Hotel.
As the Hotel porter/ concierge you will show our guests to their rooms once they have checked in, helping to carry their luggage and recommending things to do during their visit.
You will also support the reception team with answering phone calls and ordering taxi's.
This is a full time role that offers a mixture of hours and flexibility, including early shifts from 7 - 3.30pm and late shifts from 2.30pm - 11pm or 3pm – 11.30pm. This is on a rota basis and includes weekends.
What’s in it for you:
- Working on the beautiful island of Jersey in a stunning beach front location
- A share of service charge – 100% of which is split between the team every month to boost your earnings!
- Use of Health Club facilities including gym and swimming pool
- Delicious meals on duty provided
- 29 days holiday (pro rata for the duration of your contract) – we think it’s fair to value loyalty.
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform
About you:
- Most of all, you’ll have a friendly, welcoming and genuine manner
- You’ll feel comfortable in a fast-paced, busy environment
- You’ll have previous experience in a similar environment and role and be comfortable being on your feet throughout the duration of your shift and helping to carry luggage
- You’ll be excellent at building a rapport with new and returning guests
- You’ll take pride in your appearance, as the face of Hand Picked Hotels
- You'll have very good English verbal and written command
About us:
Grand Jersey Hotel & Spa is a stylish and contemporary 5 Star Hotel, guaranteeing guests an exceptional experience. The hotel offers the ultimate in comfort and glamour through a combination of award winning restaurants including the 4 Rosette Tassili restaurant, an exclusive, atmospheric Champagne Lounge and the luxurious, award winning Spa.
The hotel couldn't be better situated in St Helier, overlooking the majestic St Aubin's Bay and within a few minutes’ walk of the beach, shopping and leisure.
Hand Picked Hotels is a private collection of 21 hotels throughout the United Kingdom and Channel Islands. Each of our properties has its own charming character, and all of them are set in stunning surroundings; from the sandy shores of Jersey to the rolling hills of Yorkshire.
With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge. You make it Hand Picked!
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.