Hotel Night Receptionist/Auditor London, England
Job description
The Chelsea Harbour Hotel is seeking a Night Receptionist who will be responsible for ensuring that all activities and tasks of the reception desk are completed at night according to hotel standards.
As Night Receptionist your key responsibilities include:
- To ensure that all guests receive warm and courteous service upon check-in and check-out.
- To complete all reception procedures as per night shift task list and policy and procedure.
- To co-ordinate guest requests with other departments in a timely manner.
- To handle all cashier transactions accurately and according to hotel standards
- To handle reservations in the correct manner, ensuring all relevant details are taken
- To assist Night Duty Manager with night audit and to carry out any other reasonable duties as requested by the Front Office Manager
For you
We offer a benefits package including:
- Group Personal Pension Plan
- Life Assurance
- Meals Provided on Duty
- Employee Discounted Accommodation
- Employee Discount on Food & Beverage and Hotel Restaurants
- Friends and Family, (discounted) Accommodation Rate
- Uniform (Laundry / Dry Cleaning for Uniform)
- Eye Care Vouchers
- Long Service Awards
- Employee of the Month / Year
- Recommend a Friend Scheme
...as well as real opportunities to develop and gain promotion within the industry.
We are an equal opportunities employer.
About the Hotel
The Chelsea Harbour Hotel is a luxury 5-star all suite hotel set in the exclusive Chelsea Harbour Marina and within walking distance from the legendary King’s Road. All of the hotel’s luxury suites are spacious and elegantly furnished, with four spectacular penthouse suites which offer some of the best panoramic views across London from their spacious roof terraces. Leisure facilities at the hotel include the Blue Harbour Health Club and Spa, with a 17 metre indoor swimming pool, state of the art fitness centre, sauna, steam room, six treatment rooms and hair salon.
About the Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.
Properties under the group are placed into four collections; Leng’s Collection, M Social Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Job Types: Full-time, Permanent
Salary: Up to £23,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Life insurance
Schedule:
- Night shift
Supplemental pay types:
- Tips
Ability to commute/relocate:
- London SW10 0XG: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Shift availability:
- Night shift (required)
Work Location: One location
Reference ID: CHHNR
