Hostel Receptionist, Immediate start

Hostel Receptionist, Immediate start Edinburgh, Scotland

Kick Ass Hostels
Full Time Edinburgh, Scotland 11 GBP HOURLY Today
Job description

Love Hostels? Love Travel? Love Edinburgh? We have the perfect opportunity for you!

Kick Ass Hostels is a rapidly growing company of backpacker hostels, currently located in the center of Edinburgh with the aim to expand to other locations soon. We are looking to recruit a receptionist to our team.

About you

  • Outgoing and lively personality
  • Previous front of house experience is preferred (experience with Cloudbeds would be a plus!)
  • A strong interest in Tourism & Hospitality/Travel & Hostels
  • Enthusiastic about getting involved with hostel events, and hosting a city walking tour
  • You need to be able to handle any sort of situation in English – additional languages are a plus
  • A passion for customer service and ownership to resolve guest complaints.
  • Excellent grooming standards; always punctual
  • Confident cash handling
  • Ability to maintain a positive and proactive attitude during a busy environment.
  • Adaptable and flexible, great at problem-solving
  • Great organizational skills and ability to complete tasks efficiently and promptly
  • Competent working with computers, speaking on the phone and replying to emails
  • You need to be able to legally work in the UK
  • Fully flexible through the week for rota purposes

Your Tasks:

  • Be a great host and offer our guests the best possible customer service
  • Welcome guests in a polite and friendly manner.
  • Check-in/ Check-out for individual
  • Follow cash handling procedures.
  • Up-sell with the latest departmental incentives.
  • Ensure compliance of brand standards.
  • Strive to achieve departmental targets.
  • Provide sightseeing information and insider tips.
  • Walking Tour Leader*
  • Comply with hostel security, fire regulations, and all health and safety legislation.
  • Assist other departments wherever necessary and maintain good working relationships.

What we offer:

  • Working with a team of people from all around the world who are dedicated to creating the best possible hostel experience for guests visiting Edinburgh.
  • Experience with cash handling.
  • Alcohol training and knowledge of health and safety regulations.
  • 25% off accommodation
  • Discounted food and drink bought in the hostel bar/café.
  • Fun team nights out and other social events.
  • Free access to our pub crawls and other daily activities.
  • Paid breaks.
  • Full-Time Contract.
  • Paid holidays.
  • Opportunities for progression.

If you would like to work in a fun international atmosphere with young friendly people please apply with your CV and a small cover letter to let us know why you would like to work for us.

We are looking forward to meeting you!

Job Types: Full-time, Permanent

Salary: £11.00 per hour

Benefits:

  • Casual dress
  • Company events
  • Employee discount

Schedule:

  • Day shift

Supplemental pay types:

  • Commission pay

Work Location: In person

Hostel Receptionist, Immediate start
Kick Ass Hostels

kickasshostels.co.uk
Edinburgh, United Kingdom
Unknown / Non-Applicable
51 to 200 Employees
Company - Private
Related Jobs

All Related Listed jobs

Packer/Driver
Prototype Electronics Ltd Piddlehinton, England 10.5 GBP HOURLY Today

We are looking for a *Packer* to join our team to ensure products are shipped quickly and safely. Hours: *39 hours per week Mon Thurs 7:00am 5:15pm.

Security Officer
OCS Crawley, West Sussex, South East England, England 34632 GBP ANNUAL Today

You will be responsible for protecting the security and safety of the identified buildings and personnel at a busy client site. Access to high street discounts.

Graduate Civil & Structural Engineer
BG&E London, England 31500 - 52000 GBP ANNUAL Today

1-2 years of experience in some of the technical delivery aspects of Civil & Structural Engineering projects. Understanding the engineering standards that apply

Cliff Lift Operator - Scarborough
Scarborough Borough Council Scarborough, England 10.79 GBP HOURLY Today

As our Seasonal Spa Cliff Lift Attendant/Operator you will undertake a varied range of duties including compliance with a number of operational procedures and

Optical Consultant
Boots Sheffield, England Today

You build rapport with customers naturally, welcoming them into our store with a big smile. Helping our customers find the perfect products tailored to their