Job description
Who we are:
We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day.
Why work with Virgin Hotels:
Because it is fun, of course! But we appreciate that fun isn’t always enough – what else is in it for you?
· A day off for your birthday
· Generous family friendly policies and allowances
· Teammate discount at Virgin Hotels and 20 other Virgin brands!
· Training and development including apprenticeships
· Teammate meals provided
· 4 x your salary life assurance policy
· Employee Assistance Program and Company sick pay
Your mission:
Should you choose to accept it…
If you are outgoing, friendly, confident with a warm and sincere smile, then welcome to your new home at Virgin Hotels! We will depend on your natural persona and special skills to assist in delivering excellent service to our guests by initiating warm contact, interactions built on sincerity and enthusiasm. Additionally, you will coordinate and be responsible for taking coats and managing a high-volume seating operation in a fast-paced environment while creating and maintaining guest profiles and preferences.
The Nitty-Gritty:
What exactly you will be doing…
· Greet, interact, and bid farewell to guests in a warm and genuine and enthusiastic fashion
· Use excellent communication skills with guests, staff including verbal, written and body language
· Maintain a clean and organized work environment including stocking of supplies, polishing cutlery/glassware, folding napkins, cleaning menus, sanitizing tables, etc.
· Provide lateral service including assisting in clearing tables, carry plates to dishwashing area when needed
· Maintain guest profile, preferences in a database for distribution to staff
· Be a team player!
Background must-have:
· Preferred:1-2 years’ experience as a Server in a full service hospitality establishment
· Current right to work in the UK
Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer.
Job Types: Full-time, Part-time
Salary: £22,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
- Life insurance
- Sick pay
Schedule:
- Weekend availability
Work Location: One location