host Winnipeg

Cineplex Entertainment

Full Time Winnipeg 31500 - 26880 CAD ANNUAL Today

Job description

Cineplex Careers - See Yourself Here! Proudly recognized as having one of the country’s Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence.

Your work location:

Seasons of Tuxedo TRR

City:

Winnipeg

What you will do:

Company Description

Cineplex is one of Canada’s leading entertainment and media company, Cineplex (TSX:CGX) is a top-tier Canadian brand that operates in the Film Entertainment and Content, Amusement and Leisure, and Media sectors. As Canada’s largest and most innovative film exhibitor, Cineplex welcomes 70 million guests annually through its circuit of 165 theatres across the country. Cineplex also operates successful businesses in digital commerce (CineplexStore.com), food service, alternative programming (Cineplex Events), cinema media (Cineplex Media), digital place-based media (Cineplex Digital Media), amusement solutions (Player One Amusement Group) and an online eSports platform for competitive and passionate gamers (WorldGaming.com). Additionally, Cineplex operates a location based entertainment business through Canada’s newest destination for ‘Eats & Entertainment’ (The Rec Room), and will also be opening new complexes specially designed for teens and families (Playdium) as well as exciting new sports and entertainment venues in communities across the country (Topgolf). Cineplex is a joint venture partner in SCENE, Canada’s largest entertainment loyalty program.

Proudly recognized as having one of the country’s Most Admired Corporate Cultures, Cineplex employs approximately 13,000 people in its offices across Canada and the United States and we offer competitive compensation. To learn more visit Cineplex.com or download the Cineplex App.

Do you have a passion for new and exciting nationwide business ventures? Would you love to be part of a team that’s set to expand from coast to coast in Canada? Do you want to play a crucial role in changing the landscape of entertainment in Canada? Now that I have your attention and have peaked your interest – let’s tell you a bit about this revolutionary new concept called The Rec Room.

The concept features a wide range of entertainment options: a large attractions area featuring state of the art simulation games, redemption gaming for prizes, and a variety of recreational games including luxury bowling, billiards, shuffleboard and ping pong. There is an auditorium-style venue offering live entertainment – musical acts, bands and comedians – and also features a theatre-sized, high definition screen for catching the game or watching a wide range of other entertainment programming. The Rec Room offers an upscale casual dining environment, featuring an open kitchen and a contemporary menu offering everyone’s favourites, as well as an “eatertainment-style” concept in the games area. A large centre bar area with adjacent stage includes impressive digital displays and serves as the gathering spot for watching the big game or other major events. The Rec Room integrates a cutting-edge interactive technology platform that enhances all aspects of the entertainment experience.

Job Description

Job Duties:

Receive and record guests' reservations and assign tables
Greet guests at entrance of dining room, restaurant, or lounge and escort them to tables or other seating areas
Maintain familiarity with the composition of all menu items.
Enroll guest into membership program as required.
Speak with guests to ensure satisfaction with food and service, and attend to complaints
Let Rec Room leadership know about necessary dining room supplies and equipment
Inspect dining and serving areas and equipment
Support and co-ordinate activities of food and beverage servers and other serving staff
Accept payment from guests for food and beverage and games as required
Clean agreed designated areas, in accordance with downtime procedures, morning/evening routines and hygiene requirements.
Change table linen as required and ensure dirty or damaged linen is counted and exchanged for clean, usable items.
At all times to be aware of and practice good customer relations, assisting the guest in any way which does not adversely affect other customers.
Attend to customer complaints satisfactorily.
Report any suspicious packages or parcels to management without delay.
Take part in any fire or evacuation drills and ensure complete familiarization with all exits, including those normally used by customers, as well as fire escapes.
Carry out on-the-job training to ensure subordinate staff can carry out their duties effectively.
Be continually aware of, and maintain, the highest standards of personal hygiene and dress.
Ensure that any subordinate staff adhere to, and maintain, the highest possible standards of personal hygiene and dress.
Attend meetings and training courses as required.
Contribute and create an environment for a guest to “Tell Better Stories”
Welcome all guests with a warm, friendly greeting.

Qualifications

Requirements:

High school diploma or GED required. Applicants must be 18 years of age or older
A certificate or diploma in a related field preferred
Strong customer service and troubleshooting skills
1 year of restaurant service experience
Exceptional conflict resolution, negotiation, and objection handling skills
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
Able to effectively communicate both verbally and in writing
Able to work well under pressure
Strong attention to detail
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Computer literate, including effective working skills of MS Word, Excel and e-mail
Professional appearance and manners
Strong work ethic and positive team attitude

Work Conditions:

Manual dexterity required to use desktop computer and peripherals
Overtime as required
Lifting or moving up to 20lbs may be required

Additional information

Interested applicants please apply today.

While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of Cineplex Entertainment’s standard recruitment process, suitable candidate(s) will be required to undergo pre-employment screening as a condition of employment or promotion.

No Agency Calls Please

LANG: EN

Become part of our award-winning culture! Discover your next role at the heart of Canadian entertainment and media, that challenges you while offering flexibility and growth.
Cineplex is an equal opportunity employer with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Life at Cineplex
Cineplex is synonymous with entertainment. Known as Canada’s largest and most innovative film exhibitor, we’re so much more than movies – operating The Rec Room, Canada’s favourite destination for ‘Eats & Entertainment’ and Playdium, specially designed for teens and families.

At Cineplex, change and disruption are nothing new. Infusing innovation into everything we do has fueled our evolution as a fully integrated, diversified, and growing organization with exciting career opportunities in our locations and corporate functions. Grow with us and explore roles in operations, food services, hospitality, digital commerce (CineplexStore.com), digital (Cineplex Digital Media) and cinema media (Cineplex Media), consumer loyalty (SCENE), finance, human resources, technology, amusement solutions (Player One Amusement Group), and more.

Proudly recognized as having one of the country’s Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence.

We are creative, curious and love thinking big. The next evolution of Cineplex starts here, with you.

Learn more about our businesses through the links below.

Cineplex

Cineplex Digital Media

Cineplex Media

Cineplex Store

Player One Amusement Group

Playdium

The Rec Room

SCENE

About Cineplex Entertainment

CEO: Ellis Jacob
Revenue: $2 to $5 billion (USD)
Size: 10000+ Employees
Type: Company - Public
Website: https://corp.cineplex.com/about
Year Founded: 1999

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