Job description
We are hiring for 2 host positions, one full time and one part time!
Full time - Monday to Friday
Part time - Every other weekend
Job Summary
Are you looking for a new challenge in your hospitality career? How would you like to use your skills in an environment where they’ll make a big difference to older people’s everyday lives? Join us at our care home, and bring a smile to residents and benefits to your career.
Care UK is one of the UK’s leading providers of health and social care services, and we’re opening brand new, purpose-built care homes across the country right now. We’re looking for fantastic hospitality people like you to join our close-knit teams who are dedicated to delivering a welcoming and professional service.
You’ll go out of your way to ensure our residents and their guests have what they need. That will include serving food and drinks at morning and afternoon tea and at meal times in the dining room and residents’ rooms. You’ll have lots of patience and love bringing a smile to residents’ faces, helping them to decide what they want for lunch or dinner. You must be committed to keeping everything clean and organised as you’ll need to keep serveries spotless and help the chef to label foods and manage stock.
If you’ve got the experience, energy and attitude we need, expect flexible hours, and a location to suit you. And, above all, a work environment that feels like home.
Responsible To Home Manager
Key Responsibilities
- Clear and reset the dining room for lunch after breakfast service has been completed. Assisting any resident remaining in the dining room for breakfast with any requests they may have. Ensuring no resident feels in any way rushed or pressured to finish a meal.
- To ensure servery stocks are replenished on a daily basis and stock rota is adhered and all food are date and labelled
- Ensure serveries are kept clean at all times and HACCP documentation is completed
- Clean and re-fresh all water jug and glasses and return to residents rooms
- Liaise with the Head Chef regarding any special requirements for the day. Check menu and visit each resident to ask for meal choices for lunch. Provide choice information to the Head Chef for meal planning.
- Spend as much time with residents as possible to contribute to one to one and group activities to promote independence and continued ability to undertake daily tasks as desired.
- Prepare and serve morning beverages in locations as required by residents including the dining room, communal lounges and resident’s own rooms. Possibly assisting residents to prepare their own beverages if desired.
- Serve lunch, assisted by support workers, in the dining room. Plate up meals for residents who choose to eat in their rooms. Ensure all required condiments are placed on the tray for support workers to take to the resident’s room’s .Return all trolleys to kitchen at the end of service.
- Inform the Head Chef immediately of any changes to meal choices made by residents and ensure, as far as possible, that all residents are provided with their choice.
- Clear dining room and set up for supper.
- Prepare and serve afternoon beverages in locations as required by residents including the dining room, communal lounges and resident’s own rooms.
- Serve supper, assisted by care assistants, in the dining room. Plate up meals for residents who choose to eat in their rooms. Ensure all required condiments are placed on the tray for carers to take to the resident’s rooms. Return all trolley’s to kitchen at the end of service.
- Be available at all times to provide beverages and refreshments to residents and their guests. Offer beverages to all visitors to the unit.
- Attend appropriate training/development programmes and staff meetings as scheduled.
- Undertake any other duties required by the Chef or Home Manager, including working in other areas/units when required to ensure the smooth running of the Home and delivery of care to the residents.
- Understand and maintain confidentiality at all times.
Skills & Experience
- Relevant experience perhaps gained in a hotel environment
- Excellent communication skills, both written and verbal
- Basic food hygiene
- Shares ideas with others [to make improvements]
- Keen to learn and improve own performance
- Committed to communicate with customers to understand their needs
- Will go the extra mile to help fulfil customers needs
- Has a ‘can-do’ attitude to work
- Enjoys working effectively as part of a team
- Adaptable, friendly, polite, courteous and caring
Qualifications
- GCSEs (or equivalent) including English and Maths
Imagine the best of care delivered in stunning surroundings, where everything is tailored to your loved one’s needs and interests. Care UK’s new Ancasta Grove care home opened on Barnes Lane in June 2021 and offers all this and more.
Care from a passionate team
The home’s dedicated team provides residential, nursing and dementia care on a permanent and respite basis. All our colleagues are trained to the highest standards and are passionate about getting to know every resident like a member of their own family. We will learn all about resident’s personality and life story, so that we can tailor every aspect of their care and daily life at the home to their needs, preferences and interests.
A luxurious care home
Our brand new Hampshire care home has its own café and bar, cinema, and hair and beauty salon which residents are able to use whenever they wish. Our landscaped gardens are perfect for a stroll, growing fruit and vegetables, or simply for sitting and enjoying the Hampshire sunshine.
Delivering the latest in dementia care
Our colleagues receive the latest dementia training designed by Care UK and the experts at the University of Worcester. What’s more, the home itself is built to the latest dementia standards. It is divided into smaller suites to create a homely atmosphere. On the dementia suite, everything from the colour scheme to the signage, lighting and furnishings is designed to support people living with dementia.
Daily life
Superb facilities, a great location, and activities galore… At Ancasta Grove there is something for every resident to enjoy.
At Care UK our approach to care is all about supporting residents to continue enjoying a meaningful lifestyle – doing whatever brings them purpose and joy. Keeping active and engaged in everyday life has been proven to reduce falls and promote wellbeing in older people. It’s even thought to slow the development of dementia in individuals with this diagnosis.
Our new Ancasta Grove care home is in a fantastic location, between Southampton and Portsmouth, just off the M27 and close to the M3. We’re easy to find but in a charming wooded setting, close to the picturesque River Hamble.