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We are a caring and compassionate, family-owned care home company. At Kingsley, family matters, and we’re always going the extra mile in caring for every one of our residents and staff.

We’re a family-owned national care home operator, rated as one of the UK’s top 20 large care home groups by carehome.co.uk. As an accredited Living Wage employer, we not only offer competitive rates of pay, but we’ll also pay for your full DBS disclosure and offer you a welcome bonus. So, as well as receiving a competitive rate of pay, you’ll also receive a pay rise in line with inflation.

We’re more than just a group of colleagues; we’re a family passionate about people, from those we work with to those we care for. We’d love to welcome like-minded professionals to join the friendly faces that make up the Kingsley family.

About the role

As our Hospitality Manager, you will use your excellent people management and communication skills to provide our residents with an outstanding experience. Your role will encompass overseeing all aspects of our hospitality operations, from ensuring a ‘healthy living’ food service and an engaging activities programme, to making sure that housekeeping and maintenance operations are at the highest level.

If you have proven experience in a similar role within a care home, hotel or hospitality environment, and you know about the relevant laws, regulations and policies, like employment and health and safety legislation, come and join our friendly, family-oriented care home.

Reports to: Homes Manager/ Regional Hospitality & Lifestyle Manager

This role could be for you if you have;

• Previous experience with a hospitality background
• Excellent communication, motivational and people skills.
• Genuine interest in engaging our residents and their families on a regular basis.
• Organisational skills with good time keeping.

This is not a desk job! We are looking for someone with natural warmth and a passion for looking after people, and delivering a very personal approach to excellent hospitality.

What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

• St Clements Nursing Home, Norwich, Norfolk
• Pay:: £30,000 per year
• Type: Permanent
• Shift: Salaried

Benefits

• We are a Living Wage Employer, ensuring you’ll be properly remunerated for your hard work.
• We’ll pay for your full DBS disclosure
• Automatic enrolment into the Blue Light Scheme. We’ll reimburse the £4.99 enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
• Your uniform will be provided – this is another cost that we think it’s essential that we cover for you. (For applicable job roles)
• Enhanced rates of pay for bank holidays
• Comprehensive induction and training programme.
• Opportunities for career development and progression.
• Wellbeing support – your health is important to us, and we’ll ensure that if you need help, you can access our employee support scheme.
• Working as part of the Kingsley family means that we recognise your efforts and will reward them.
• Contributory pension Scheme
• Refer a friend and receive a thank you gift of up to £500 *

Location

Set in a sought-after residential area of Norwich, St Clements is a boutique, luxury care home offering nursing and residential care in an environment that combines the feel of a cosy family home with the highest hotel standards. Residents enjoy superb food and activities.

170 St Clements Hill, Norwich NR3 4DG

Your right to work in the UK

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.