Job description
Carbon 60 are looking to recruit a Hospitality Assistant for its leading Facilities Management client based in Cambridge
This is an online temporary position with the probability of a permanent role
Duties will include
- Continuously working to high quality of service delivery
- Adapt to different service needs for a range of customers
- Working in a fast-paced environment and working effectively to delivery 5-star customer satisfaction
- To ensure that Company and statutory regulations, regarding hygiene, safety of staff, food and equipment are complied within all tasks undertaken
- To ensure the security of stores, cupboards and any other area under your control and to prevent the abuse and/or destruction of Company property
- To assist in maintaining correct procedures for all deliveries, stores and store rooms
- To report any customers complaints and compliments to a member of the management team
- To attend all staff meetings and training courses as requested
- To conform to the required dress code for your area, and to ensure the uniform provided is always clean, presentable and free from tears and stains
- The washing of all pots in the pot wash areas and operation of the dish washing machine, in accordance to directions
- To ensure all food waste is disposed of in correct manner in accordance with hygiene and environmental procedures
- To ensure that all wastage is recorded and agreed by the Catering manager or the delegated person of authority before being disposed of.
- To adhere to and carry out all cleaning as laid down in cleaning schedule.
- Ensure that all stock items are monitored and rotated and proper requisitions and stock transfer procedures are carried out.
- To support and promote the implementation of all new initiatives
- To provide a 5-star customer service experience to customers within the building
- To monitor and review the Multi-Functional Devices (printers) around the floor, top up paper and report faults
- To monitor and service the vend hubs and stationery hubs in the allocated areas, top up consumables as required
- To deliver Hospitality in Compliance with Food Health and safety legislation
- Support the catering team at times of high service delivery
- To support the furniture set-up within meeting rooms for Customers
- To assist in maintaining correct procedures for all deliveries, stores and store rooms
- To report any customers complaints and compliments to a member of the management team
- To report any incident of accident, fire, loss, theft, damage, unfit food or other irregularities to a member of the management team
- To ensure all food waste is disposed of in correct manner in accordance with hygiene and environmental procedures
- To ensure all waste disposal areas are left clear and hygienic at all times
- Carry out "spot" / reactive cleaning when required
- To adhere to housekeeping standards for each area
- Ensure that all stock items are monitored and rotated, and proper requisitions and stock transfer procedures are carried out
- To liaise and assist in other areas as dictated by business needs
- To support and promote the implementation of all new service activities
- Support manager with any reasonable request as requested
Benefits
- Free limited onsite parking
- Situated on a major bus route with a stop outside the building
This would suit a local person who wants to work weekdays only and no late nights
Working hours
7.00am to 3.00pm Monday to Friday
Pay rate
£11.24 per hour PAYE
For further details please call Andrew on 07734743454 or email me your CV
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.