Hospitality Assistant (Cambridge) Cambridge, East of England, England

Carbon60 Global

Full Time Cambridge, East of England, England 11.24 GBP HOURLY Today

Job description

Carbon 60 are looking to recruit a Hospitality Assistant for its leading Facilities Management client based in Cambridge

This is an online temporary position with the probability of a permanent role

Duties will include

Continuously working to high quality of service delivery
Adapt to different service needs for a range of customers
Working in a fast-paced environment and working effectively to delivery 5-star customer satisfaction
To ensure that Company and statutory regulations, regarding hygiene, safety of staff, food and equipment are complied within all tasks undertaken
To ensure the security of stores, cupboards and any other area under your control and to prevent the abuse and/or destruction of Company property
To assist in maintaining correct procedures for all deliveries, stores and store rooms
To report any customers complaints and compliments to a member of the management team
To attend all staff meetings and training courses as requested
To conform to the required dress code for your area, and to ensure the uniform provided is always clean, presentable and free from tears and stains
The washing of all pots in the pot wash areas and operation of the dish washing machine, in accordance to directions
To ensure all food waste is disposed of in correct manner in accordance with hygiene and environmental procedures
To ensure that all wastage is recorded and agreed by the Catering manager or the delegated person of authority before being disposed of.
To adhere to and carry out all cleaning as laid down in cleaning schedule.
Ensure that all stock items are monitored and rotated and proper requisitions and stock transfer procedures are carried out.
To support and promote the implementation of all new initiatives
To provide a 5-star customer service experience to customers within the building
To monitor and review the Multi-Functional Devices (printers) around the floor, top up paper and report faults
To monitor and service the vend hubs and stationery hubs in the allocated areas, top up consumables as required
To deliver Hospitality in Compliance with Food Health and safety legislation
Support the catering team at times of high service delivery
To support the furniture set-up within meeting rooms for Customers
To assist in maintaining correct procedures for all deliveries, stores and store rooms
To report any customers complaints and compliments to a member of the management team
To report any incident of accident, fire, loss, theft, damage, unfit food or other irregularities to a member of the management team
To ensure all food waste is disposed of in correct manner in accordance with hygiene and environmental procedures
To ensure all waste disposal areas are left clear and hygienic at all times
Carry out "spot" / reactive cleaning when required
To adhere to housekeeping standards for each area
Ensure that all stock items are monitored and rotated, and proper requisitions and stock transfer procedures are carried out
To liaise and assist in other areas as dictated by business needs
To support and promote the implementation of all new service activities
Support manager with any reasonable request as requested