Hospitality Assistant London, England
Job description
Duties and Responsibilities:
Do you have a passion for food, flavour and love to deliver a fantastic customer experience? The catering team within our John Lewis & Partners shops is the place for you. You'll be the face of John Lewis, acting as an ambassador for the brand, providing the level of customer service which makes us unrivalled in the marketplace.
Job Requirements:
- Working as part of a team of catering assistants to ensure a smooth service is provided in accordance with all relevant procedures.
To ensure stock available to meet service requirements, with attention being given to controlling wastage and ensuring food is rotated and no items are left beyond their sell by date.
To act promptly on any customer comments, using initiative to resolve them where possible and report issues or unsolvable day-to-day problems to the line manager.
What is the role about?
You will be working as a part of a busy catering team delivering delicious meals for our Partners & Customers to enjoy whilst maintaining the highest possible standards in all aspects of catering.
This role involves working in the Staff canteen and customer catering outlet, serving on the counter and till providing excellent customer service. As part of the team you will also be working in the dish wash area, helping in food preparation, checking food temperatures and making sure the tables are kept clean & tidy all the time.
Also as part of this role you will be responsible for stock management
Desirable experience skills and qualifications:
- Basic Food Hygiene Certificate. Previous catering experience.
- Worked in a fast paced customer facing environment
Additional Information:
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.
Please consider the following when making your application:
- This role is subject to the following pre-employment screening: 2 year reference check.
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Print off the job description now if you require it.
