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Hospital Ward Catering Assistant - *FULL TIME* - QEQM Hospital - NHS

Salary: £20,454 per year. £10.46 per hour weekdays and £11.46 per hour for weekends.

The Shift Available:

• 7am to 3pm working 5 out of 7 days per week on a rolling rota (including weekends) - 37.5 hours per week.

2gether Support Solutions provides facilities, property, procurement and professional services to the East Kent Hospitals University NHS Foundation Trust. We are a wholly owned subsidiary of the Trust, which is one of the largest in the UK.

At 2gether Support Solutions, we put customer service and quality at the heart of all that we do. We have strong social enterprise principles and the profits we make go back into supporting our staff, improving services for patients, and other community activities in east Kent.

Ward Catering Assistants/ Housekeepers provide an essential service delivering on housekeeping and cleaning duties, and providing catering and customer services to patients in clinical areas.

The role of a Hospital Ward Catering Assistant/Housekeeper requires excellent communication skills, motivation, and strong customer service skills. The position has the ability to have a real impact on the patient experience, and focuses on providing exemplary services.

Key Responsibilities:

• Responsible for delivery of housekeeping, cleaning, catering and customer services to an agreed standard within agreed clinical areas
• Carry out duties in accordance with agreed Method Statements
• Effective communication with all levels of staff
• Complying with 2gether Support Solutions policies on Health & Safety, COSHH and other statutory legislation
• Advise helpdesk on any defects within own area
• Take patients’ meal orders
• Serve patient beverages
• Change patient water jugs
• Serve patient meals
• Clear and clean area after meals
• Ensure kitchen/serving areas and all associated equipment are clean and tidy at all times
• Stack and empty dishwasher
• Undertake cleaning tasks as per ward cleaning schedule (not sanitary)
• Movement/distribution of clean linen supplies within wards
• Movement of soiled linen and waste to the waste rooms
• Order of goods and materials as necessary from Team Leaders
• Maintain records as required
• Advise patients on the facilities provision within the work area
• Any other Ward Housekeeping duties as required from time to time

The Candidate:

• Good communication skills including verbal and written English.
• Numerate/literate.
• Shows initiative and self-motivation.
• Awareness of service image.
• Physically fit for the work
• Friendly.
• Reliable.
• Prepared to work unsociable hours if shift pattern requires.
• Attention to detail.
• Risk Assessment awareness
• Flexible attitude to working times and methods.
• Customer focus
• Health and Safety Awareness

Why work for us?

• 25 days annual leave allowance
• The opportunity to buy or sell up to 10 days annual leave each year
• Company Pension
• Training and development opportunities including BICS and functional skills training
• Career progression
• Discount in selected high street retailers
• Onsite childcare facilities at our three acute sites
• Cycle to work Scheme

Our Values:

• We pull together as one team to make a difference
• To deliver great support to patients and staff
• We find solutions, care about what we do and you can trust us
• We are proud of our work and know what we are here to do

To find out more about us, please visit our website: https://2gethersupportsolutions.org/about-us/

2gether Support Solutions is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion / belief, sexual orientation or age. 2gether holds the right to withdraw an offer of employment where a candidate is unable to satisfactorily meet the requirements of the pre-employment checks and employment policies.

We also reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

If you are successful in securing a role with us you will undergo pre-employment checks including gaining proof of right to work and DBS ID (if applicable). Details of these checks and which documents you will need can be found here: https://2gethersupportsolutions.org/pre-employment-checks/

Job Type: Full-time

Salary: £20,454.00 per year

Day range:

• Weekend availability

Shift:

• 8 hour shift
• Day shift

Application question(s):

• The shift you have applied for is 7am to 3pm working 5 out of 7 days per week on a rolling rota. Can you work this?
• We require you to be 18 years or older to be able to work for 2gether Support Solutions. Are you?

Work Location: In person