Hospital at Home - Administrator Worthing, South East England, England
Job description
It’s an exciting time for our Hospital@Home Service. We are expanding and recruiting to our new teamswho will work with patients in their homes to provide a virtual ward service for early supported discharge and admission avoidance.
Hospital @ Home teams will provide specialty virtual ward beds. They will be multi-speciality supporting patients across respiratory, heart failure and frailty in partnership with acute care, consultants and specialist nurses.
We are looking for Administrators to join us, so if you’re an enthusiastic and motivated individual looking be part of a team providing excellent community care, we’d love to hear from you.
This is an amazing opportunity to become a member of the team as an administrator working together to support patients through the critical first few days after they leave hospital and avoid unnecessary hospital admissions.
The focus of this role is providing day-to-day administrative support for the Hospital@Home team (H@H).
We are a multidisciplinary team working flexibly to provide a seven-day service, 365 days a year, between 8am and 8pm.
The team works closely with other services within Sussex Community NHS Foundation Trust, as well as our acute and community partners, GPs, South East Coast Ambulance Service (SECAmb), adult social care and voluntary and third sector organisations.
The post holder will provide administrative support to the service to ensure the effective day to day running and improved outcomes for patients.
In this role, you will be liaising with patients and their families, staff and other departments or agencies by telephone, taking messages, answering routine enquiries, and escalating queries as appropriate. You will be involved in daily clinical MDT meetings, ensuring patient records are appropriately updated.
Other duties you will undertake include managing medical devices used by the team and supporting them with any system issues such as reporting and dealing with IT problems. You will also have the opportunity to contribute to service planning and development in relation to administration systems and procedures.
Why work for us?
- Positive 2021 NHS Staff Survey results with compassionate culture and leadership, and support for staff wellbeing, scoring highly
- Rated ‘Good’ with 'Outstanding’ features by the Care Quality Commission (CQC)
- Located in stunning Sussex, with easy access to the South Downs and the coast
- A great variety of working environments, in the community, in patients’ homes and in our community hospitals
- Excellent training and development opportunities
- Real Living Wage Employer, with great rates of pay
- Supportive flexible working patterns such as part time, flexi time, annualised hours etc.
- Supportive team environments
- Cost-effective and convenient workplace nurseries in Crawley, Hove, and Brighton
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Accredited Level 3 Disability Confident Leader, committed to creating inclusive workplaces
- Access to a wide range of benefits and discounts for NHS staff
If you would like to discuss this role or find out more, you can contact Shelley Gray, East Area General Manager [email protected] 07917246648
