Homelessness Prevention Officer Reading, England
Job description
1x Full Time - Permanent and 1x Full Time - Fixed Term Contract for 12 Months
Our Housing and Communities Team are passionate about the people who live in our town; our vision is for everyone to have the opportunity to live in a good quality sustainable home within in a lively and thriving neighbourhood.
We have bags of energy and enthusiasm and channel this by seeking to innovate and create opportunities that have a lasting effect on the communities in Reading and keeps them at the heart of all we do. We have a great track record in building strategic partnerships, successfully bidding for Government funding, major project delivery and being the best landlord in the town.
Our work is rewarding, we change lives for the better by tackling homelessness, building new homes and strengthening communities.
Are you looking for a new opportunity in a fast developing, forward thinking and evolving environment? The Housing Needs Service is looking for a professional and enthusiastic person to join our ambitious and innovative Homeless Prevention Team. You will work as part of a team of Homeless Prevention Officers, interviewing and assessing those in housing need.
Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. We seek the best talent from the widest pool of people as diversity is the key to our success.
About the role
- Leading on your own caseload and work collaboratively with other partner agencies.
- You will work with members of the public to prevent them from losing their current home or to support them to secure a new one.
- The focus of the role is to prevent households from being homeless whilst working within the legal framework.
- The successful candidate will have the ability to negotiate through a variety of environments
- Will require you to have difficult conversations and deliver on realistic expectations.
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.
Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do
Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential
Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way
Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed
About you
If you are passionate about ensuring excellent customer service for residents who are homeless or in housing need, then this could be the next challenge for you.
If you have experience in another field, we would welcome a supporting statement so we can understand how your skills will relate to our post.
Our offer
We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.
A competitive salary alongside a range of benefits including:
- Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave
- A wide range of flexible working opportunities
- Modern working environment at the Civic Offices in the heart of Reading
- Local Government Pension Scheme (LGPS)
- On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted, and a salary sacrifice scheme to help lower the cost of your nursery fees
- Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work
- Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax
For any more information, please contact Anna Layzell, Homelessness Prevention Team Leader at [email protected] or Hollie Humphrey, Homlessness Prevention Team Leader at [email protected] if you would like to discuss this position in more detail.
Closing Date: 30th May 2023
Interview Date: To be confirmed
Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.
If we receive a high volume of applications, you may be invited to attend a short assessment session prior to a formal interview if you are successful.
