Homecharge Operations Coordinator (9 Month FTC) Remote
Pod Point
Full Time
Remote
24000 GBP ANNUAL Today
Job description
Description
Homecharge Operations Coordinator (9 Month FTC)
Central Operations | Up to 24k (pro rata) | 9 month Fixed Term Contract | Remote (but a London office if you wish to use it)
At Pod Point we’re changing the way people drive. We fundamentally believe that travel shouldn’t damage the Earth so we’ve made it our mission to install a Pod Point (an Electric Vehicle charging point) everywhere you park.
We remain #1 in the UK home sector and are making significant progress in the UK commercial sector with 86% year-on-year revenue growth, increasing our headcount from 247 to 500+ since early 2021.
More importantly we are making progress on our mission having delivered 171.5 million kWh by our charge points in 2021, avoiding the equivalent of 127,267 tonnes of CO2e.
What you'll do
While being an integral part of our Homecharge Operations team you will be responsible for the following;
- Planning a number of small scale electrical installations
- Monitoring lead times and customer satisfaction
- Quoting for works which fall outside our standard installation package
- Owning a region of the country, maximising jobs and minimising travel time for the field team
- Building and maintaining strong relationships with the Pod Point field team in your region
- Managing inbound phone calls for domestic operations enquiries
What you'll need
- Someone who enjoys a good bit of problem solving
- Excellent communication, both written and verbal, have to be confident advising customers
- Hyper organised; capable of working on lots of projects simultaneously and prioritising them
- Comfortable working with numbers and data
- Calm under pressure and able to make super quick decisions – if you’re great at strategy games like Command and Conquer, you’ll probably be pretty good at this!
- Able to pick things up quickly and hit the ground running
Bonus Points
- You’re passionate and knowledgeable about climate change, sustainability and/or the EV industry.
- Have previously worked as an electrician or electrical design engineer.
- Previous experience in the electrical contracting industry.
- ECS / CSCS cardholder.
- AutoCAD experience.
- You have a dog (which you’d be welcome to bring into the office, as and when you choose to go in).
If you're interested in our mission but none of our current vacancies suit your skills, why not connect with us to be notified of any future vacancies by clicking here.
Our culture is electric
Our culture is one of the many reasons we were recently voted to be in the top 100 organisations to escape to in 2022 via Escape The City (out of 13,000 nominations).
At Pod Point we like to think we are anything but conventional. We have worked hard to create a rapidly-growing, constantly innovating, flat-structured world, where each employee can see the vital contribution they are making to the company.
We knew from the very beginning that a rigid, corporate environment was never going to work for us, and we have stayed true to our word - we’re anything but.
We work hard but we’re not clock-watchers and you will be given plenty of guidance and very few rules. We’ll pay you well, give you complete ownership to shape your role, give you ground-breaking projects to work on and surround you with fantastic, talented people.
We also provide the following benefits:
- Salary Sacrifice Electric Vehicle Scheme
- Flexible working hours and a casual dress code
- Remote first working approach
- 25 days holiday (plus Bank Holidays)
- Very generous maternity and paternity leave scheme
- Pension scheme
- Eyecare scheme
- The odd Pod Point puppy to cuddle if you come into the office
- Annual company residential
- Employee Assistance Program
Remote first
We’re a “Remote first” company, so we conduct all interviews on Google Meet and are pretty good at onboarding new starters remotely (if we do say so ourselves). We do have our dog friendly (!) London office which you will be welcome to use for work if you prefer - although there will be no requirement for you to do so.
We’re a “Remote first” company, so we conduct all interviews on Google Meet and are pretty good at onboarding new starters remotely (if we do say so ourselves). We do have our dog friendly (!) London office which you will be welcome to use for work if you prefer - although there will be no requirement for you to do so.
Final things to note
Pod Point is an equal opportunities employer, although you must be legally able to work in the UK, and any data you provide us will be stored and disseminated in accordance with Pod Point’s Privacy Policy.
We like to deal directly with our candidates so no agencies please!
About Pod Point
Pod Point is one of UK's leading providers of electric vehicle charging. Since forming in 2009, we have manufactured and sold over 175,000 charging points across the UK. We've also developed an extensive public network connecting EV drivers with 7,300+ charging bays at locations including Tesco, Lidl and Center Parcs.
Pod Point
www.pod-point.com
London, United Kingdom
Erik Fairbairn
Unknown / Non-Applicable
51 to 200 Employees
Company - Public
Energy & Utilities
2009
