Home to School Transport Customer Relations and Appeals Coordinator Warwick, West Midlands, England
Job description
Are you interested in supporting families to access home to school transport, whilst abiding by legislation and policy?
Do you enjoy teamwork, have a positive attitude, and taking initiative?
Home to school transport customer relations and appeals role sits within the Transport Delivery Group of Warwickshire County Council. Transport Delivery are responsible for the operational delivery of home to school transport, adult social care transport and subsidised public transport networks within Warwickshire.
This is an exciting and challenging time to join the team as we have recently inherited the home to school transport budget of c£30m. This role will be critical in providing clear and consistent communication to various stakeholders, whilst following relevant policies and processes.
For further details please see the Job Description and Person Specifications
Additional Information
To discuss the post please contact Kirsty Anderson - [email protected]
Closing date: 21st August 2023
To apply for this vacancy please click on the 'Apply' button.
Our method of application is online, please note, CV’s should not been submitted unless asked to do so.
If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on [email protected] including your contact details and any relevant screenshots.
You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.
As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application meets the minimum criteria for the post. By ‘minimum criteria’ we mean that you must provide us with evidence in your application form which demonstrates that you generally meet the level of competence required for each competence, as well as meeting any of the qualifications, skills or experience defined as essential in the person specification.
Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact [email protected] and we will make every effort to meet your specific requirements.
Warwickshire County Council (WCC) is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. Therefore, we strongly encourage applications from members of underrepresented groups. WCC has a number of staff network groups which provide peer support and safe spaces for employees who hold these and other identities. See more.
