Job description
We are always looking to recruit reliable, caring people for our care team. There are vacancies for home care workers in the following postcode areas:
- Washington – NE37 and NE38
- Sunderland – Most SR postcodes
Please call our Office on 0191 516 6777
- Ensure that Service Users are at the heart of care delivery and their wishes and preferences enhance their wellbeing
- To contribute to the effective running of the service
- Support Service Users to maintain their relationships and connections with the local community
- Ensure Care Plans and other information about how to support Service Users are followed
- Be responsible for informing the Care Co-ordinators of any changes in the needs of Service Users
- Be responsible for promoting and safeguarding the welfare of those individuals that they support
- Develop effective working relationships with other employees within Thorncliffe Home Care Limited
- Work in co-operation with multi-disciplinary teams to maximise opportunities for Service Users
- If desired by the Service User, maintain and develop professional relationships with family, friends and other people important in their life
- Seek opportunities for personal and professional growth
- Be a role model for other carers and an ambassador for the service
- Be professional, polite and reasonable at all times
- Knowledge of and work within the Code of Conduct for Health and Social Care Workers (click here to go to a PDF copy that you can download)
- Understand the regulatory framework that governs the service , including the CQC and their requirements
- Commit to achieve the relevant qualifications commensurate with the role
- Attend statutory training and any other training as directed by management
- Understand and follow all policies and procedures relevant to the role
- Be open to learning opportunities
Value Based Personal Qualities
- Involve Service Users, family, external agencies and colleagues
- Speak up when things go wrong
- Understand person-centred care and base your practice on treating people as individuals and respecting choices
- Promoting independence and encourage appropriate risk taking
- Ensuring no one is discriminated against or excluded
- Understand human rights and impact on care delivery
- Facilitating people to speak up about concerns and acting upon them
- Striving for quality in everything we do, recognising and understanding what quality in care means for people using the services
- Being accepting about criticism and focusing on improvement
- Being open to new opportunities for learning and identifying the limits of skills and knowledge
- Treating people with kindness
- Understanding the importance of empathy in all areas of practice
- Understanding the values of others and always providing a caring service
- Focus on how things could be done better and sharing ideas
- Understanding of wellbeing and what is important to people using the service
- Improving outcomes for people
- Ensuring appropriate services are provided for people using the services