home care workers Sunderland, North East England, England
Job description
We are always looking to recruit reliable, caring people for our care team. There are vacancies for home care workers in the following postcode areas:
- Washington – NE37 and NE38
- Sunderland – Most SR postcodes
Please call our Office on 0191 516 6777
- Ensure that Service Users are at the heart of care delivery and their wishes and preferences enhance their wellbeing
- To contribute to the effective running of the service
- Support Service Users to maintain their relationships and connections with the local community
- Ensure Care Plans and other information about how to support Service Users are followed
- Be responsible for informing the Care Co-ordinators of any changes in the needs of Service Users
- Be responsible for promoting and safeguarding the welfare of those individuals that they support
- Develop effective working relationships with other employees within Thorncliffe Home Care Limited
- Work in co-operation with multi-disciplinary teams to maximise opportunities for Service Users
- If desired by the Service User, maintain and develop professional relationships with family, friends and other people important in their life
- Seek opportunities for personal and professional growth
- Be a role model for other carers and an ambassador for the service
- Be professional, polite and reasonable at all times
- Knowledge of and work within the Code of Conduct for Health and Social Care Workers (click here to go to a PDF copy that you can download)
- Understand the regulatory framework that governs the service , including the CQC and their requirements
- Commit to achieve the relevant qualifications commensurate with the role
- Attend statutory training and any other training as directed by management
- Understand and follow all policies and procedures relevant to the role
- Be open to learning opportunities
Value Based Personal Qualities
- Involve Service Users, family, external agencies and colleagues
- Speak up when things go wrong
- Understand person-centred care and base your practice on treating people as individuals and respecting choices
- Promoting independence and encourage appropriate risk taking
- Ensuring no one is discriminated against or excluded
- Understand human rights and impact on care delivery
- Facilitating people to speak up about concerns and acting upon them
- Striving for quality in everything we do, recognising and understanding what quality in care means for people using the services
- Being accepting about criticism and focusing on improvement
- Being open to new opportunities for learning and identifying the limits of skills and knowledge
- Treating people with kindness
- Understanding the importance of empathy in all areas of practice
- Understanding the values of others and always providing a caring service
- Focus on how things could be done better and sharing ideas
- Understanding of wellbeing and what is important to people using the service
- Improving outcomes for people
- Ensuring appropriate services are provided for people using the services