Home Based Customer Service Leatherhead, England
Job description
The Virtual Call-Centre operates Monday to Friday between the hours of 8.00am and 6.15pm
As a remote Customer Services Advisor, you will provide front line support to customers and clients by providing an efficient and effective service, delivering first time contact resolution in a timely and accurate manner.
You will deal with enquiries and requests in a courteous manner, aiming to resolve the enquiry and provide an excellent level of service.
Required:
- Demonstrates the competencies for the role
- Experience of working in a customer focused environment
- Excellent telephone manner
- Good verbal and written communication skills
- Previous experience of working to targets
- Ability to work under pressure in a scheduled environment
Preferred:
- Good keyboard skills
- Experience in the financial sector
- Call centre experience
Benefits
- Discretionary bonus - Pension - 25 days' holiday (pro rata) in addition to bank holidays - Life Assurance - Income Protection - Retail and cinema discounts - A chance to win a Premium Award every quarter (£500 voucher) - 24/7 access to Employee Assistance Programme - Mental Health First Aiders
IT equipment and full training is provided - APPLY TODAY
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
