Job description

Do you have a passion for travel? Are you keen to engage with new people on destinations which excite you?

We are offering you the opportunity to live your passion for travel and exploration whilst earning money and engaging your people skills.

The team are looking for 2 Holiday Sales Advisor to help us inspire new and existing customers and take them to the destinations they have always dreamed of.

1 role is full time permanent in at offices here at Hudson Quarter, York. The second role is 1 year temporary contract where you will be able to work from home.

Great Rail Journeys is the UK’s leading provider of holidays by rail, offering escorted tours, river cruises and tailormade holidays to over 40 countries across the world. With five decades of experience, we are experts in showcasing the beauty and diversity of the destinations we travel to, taking people to places only rail can reach. We take over 50,000 customers on holiday each year and are fantastically proud of our high quality tours, that we know customers love. We care passionately about customers, understand the small touches and attention to detail that make a holiday special, alongside the knowledge and experience to navigate the world by rail.

Our brand new offices at Hudson Quarter in York are at the very heart of the rail industry with great transport links and employ just over 100 people in a creative and innovative space you will get to visit from time to time.

Does this sound like something you can get on board with? We’d love to hear from you if you have:

• A passion and enthusiasm for travel
• Have previous sales or customer service experience
• Are driven to achieve targets and influence sales whilst helping and inspiring people along the way
• An ability to build a rapport with customers on the telephone whilst navigating various IT systems
• A good grasp of worldwide geography
• Some travel industry experience, but not essential
• Strong IT skills

The role is on a shift rota. Shift patterns are:

• Monday to Friday 9.00-5.30pm
• Monday to Friday 10.30am-7.00pm
• Monday to Friday 2.00pm-10.00pm
• Saturday 9.00am-5.00pm
• Sunday 10.00am-4.00pm

You will be expected to work some weekends. If you are working the 2.00pm-10.00pm, 10.30am-7.00pm and Sunday 10.00am-4.00pm shifts, we will allow you to work from home.

Job Types: Full-time, Permanent, Temporary contract

Salary: Up to £31,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Life insurance
• Sick pay
• Wellness programme
• Work from home

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Commission pay

Work Location: In person