Holiday Park Receptionist (Seasonal, live-in available) Newquay, England
Job description
Job description
We have a great opportunity for a Receptionist to join our team in March for the 2023 season at Monkey Tree Holiday Park.
You will be providing an efficient and professional reception service, working to increase all bookings/sales, and providing general administrative support.
This is offered on a Seasonal Contract from March 2023 until September 2023, with the potential to extend based on performance. The hours for this position are offered on a variable hour’s basis which means flexibility is essential.
Business hours for reception are 8am to 10pm in peak season from Monday to Sunday.
What you will be doing:
- Providing first-rate, efficient, and flexible customer service.
- Answering all calls and emails promptly, adequately, and in a polite manner.
- Greeting guests and checking them in and out of their accommodation.
- Dealing with all ad-hoc customer queries/complaints, escalating to management as necessary.
- Completing all general administrative duties.
- Acting as the initial point of contact.
- Dealing with third party booking agents.
- Ensuring that all post/deliveries are sent on time.
- Providing support to other departments where necessary.
- Handling card payment transactions
What we are looking for:
- Infectious personality, warm and welcoming by nature. With a polite and friendly approach, with excellent oral/written communication skills.
- Proactive individual who is ahead of the game rather than reacting to needs of the park and its guests.
- Must work well under pressure, with the ability to use own initiative and problem solve.
- A target driven and sales orientated approach. Practical experience of working in a sales environment (desirable).
- Strong IT skills – Microsoft packages and booking system software.
- Excellent organisation skills, able to prioritise tasks as necessary.
- Strong team player
- Flexible approach to working hours.
- Smart appearance and professional manner.
- Good sense of humour – essential!
Benefits
- Live & work close to the beach!
- Accommodation (if required) includes free Wi-Fi
- Free staff meals when on shift
- Uniform provided
- Free on-site parking
Job Type: Temporary contract
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Weekend availability
Supplemental pay types:
- Loyalty bonus
Work Location: One location
Job Types: Full-time, Temporary contract
Contract length: 6 months
Salary: £10.00-£11.00 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
- Referral programme
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Weekend availability
Supplemental pay types:
- Loyalty bonus
Work Location: One location
Application deadline: 06/03/2023
Expected start date: 13/03/2023
