Job Description:

Key Requirements

Ensure the overall effectiveness and efficiency of security and customer care provision.
Compilation and distribution of duty rotas.
Ensure Security Operations Managers, supervisors and team leaders are performing their duties to the appropriate standard.
Undertake recruitment and selection of new staff and be responsible for administering the Company’s disciplinary procedures.

Complete annual appraisals on all members of site security, and making all such records available for examination.

Mentor security officers on their appraisals and advise them on how to improve their performance where required.
Report any significant security incidents, to the Centre Manager, ensuring a full investigation has been completed to establish all facts.
Ensure close liaison with the local Police, CTSA and other local enforcing agents and encourage communication amongst tenant security providers.
Ensure staff attend company training days when required and carry out on site training for new personnel, in particular CCTV and alarms control.
Ensure all aspects of health and safety are followed, in particular those identified within the H&S procedures manual.
Ensure all aspects of staff management are followed, in particular those identified within the HR Manager’s Handbook.
Co-ordinate any unit/site evacuation.
Co-ordinating events and attendance on site for all events.
Undertaking on-site training for emergency procedures etc.

In order to comply with the Security Industry Act 2001, ensure that all officers must hold a valid SIA Security Licence and where necessary a Public Space Surveillance Licence.

Skills, Knowledge and Experience

Essential

Experience in the provision of security services at Managerial level, in a busy environment, visited by members of the public.

In order to comply with the Security Industry Act 2001, officers must hold a valid SIA Security Licence and where necessary a Public Space Surveillance Licence.