Helpdesk Administrator (P/T)

Helpdesk Administrator (P/T) Glasgow, Scotland

Perfect Career
Full Time Glasgow, Scotland 9567 GBP ANNUAL Today
Job description

Position: Helpdesk Administrator (Part Time, Hybrid)

Annual Salary: £9,566.67 Per Annum

Location: Glasgow G5 0US

Hours: 17.5 hours per week

Shifts: Monday and Tuesday 5PM-10pm, Saturday either 7am-3pm or 2pm-10pm

Our client, a global market leading facilities management company, are actively looking for an experienced Helpdesk Administrator to work on a part time basis. Working within their busy and vibrant Glasgow Head Office while also working from home in this Hybrid position.

Job Purpose:

  • Handling inbound and outbound calls, logging jobs in a fast-paced environment.
  • Co-ordinating contractors and City Technicians to ensure they attend to our City standards.
  • Working in partnership with customers to achieve results.
  • Completing a variety of administrative tasks such as quotes, uplifts, and emails.
  • End to end job management.
  • Working as part of a team to drive customer excellence.

Skills Required for this role:

  • Helpdesk experience in facilities management.
  • Excellent verbal and written communication skills.
  • Accuracy and attention to detail.
  • Ability to work as part of a team and effectively manage own workload.
  • Administrative experience, including knowledge of Microsoft office packages.
  • Previous contact centre/call centre/ helpdesk experience is a must.

Benefits include:

  • Informal hybrid working
  • Free on-Site parking
  • Subsidised canteen facilities and vending machines
  • Access to mental health first aiders
  • Pension scheme- up to 5% matched
  • Discount and cashbacks at hundreds of supermarkets and retailers such as Apple, Costco, Currys, IKEA, Argos, and more
  • Access to Health and wellbeing centre

To apply for this role please submit your full and up to date CV to Haley Mae Small at PDA SEARCH & SELECTION LIMITED.

Job Types: Part-time, Permanent
Part-time hours: 17.5 per week

Salary: Up to £9,566.67 per year

Schedule:

  • Monday to Friday
  • Night shift
  • Weekend availability

Application question(s):

  • Do you have administrative experience working in an office environment?
  • Do you have previous contact centre/call centre/helpdesk experience?
  • Do you have experience with Microsoft office programs?

Work Location: Hybrid remote in Glasgow

Reference ID: Helpdesk Administrator (P/T) - Glasgow

Helpdesk Administrator (P/T)
Perfect Career

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