Helpdesk Administrator (P/T)

Helpdesk Administrator (P/T) Glasgow, Scotland

Perfect Career
Full Time Glasgow, Scotland 9567 GBP ANNUAL Today
Job description

Position: Helpdesk Administrator (Part Time, Hybrid)

Annual Salary: £9,566.67 Per Annum

Location: Glasgow G5 0US

Hours: 17.5 hours per week

Shifts: Monday and Tuesday 5PM-10pm, Saturday either 7am-3pm or 2pm-10pm

Our client, a global market leading facilities management company, are actively looking for an experienced Helpdesk Administrator to work on a part time basis. Working within their busy and vibrant Glasgow Head Office while also working from home in this Hybrid position.

Job Purpose:

  • Handling inbound and outbound calls, logging jobs in a fast-paced environment.
  • Co-ordinating contractors and City Technicians to ensure they attend to our City standards.
  • Working in partnership with customers to achieve results.
  • Completing a variety of administrative tasks such as quotes, uplifts, and emails.
  • End to end job management.
  • Working as part of a team to drive customer excellence.

Skills Required for this role:

  • Helpdesk experience in facilities management.
  • Excellent verbal and written communication skills.
  • Accuracy and attention to detail.
  • Ability to work as part of a team and effectively manage own workload.
  • Administrative experience, including knowledge of Microsoft office packages.
  • Previous contact centre/call centre/ helpdesk experience is a must.

Benefits include:

  • Informal hybrid working
  • Free on-Site parking
  • Subsidised canteen facilities and vending machines
  • Access to mental health first aiders
  • Pension scheme- up to 5% matched
  • Discount and cashbacks at hundreds of supermarkets and retailers such as Apple, Costco, Currys, IKEA, Argos, and more
  • Access to Health and wellbeing centre

To apply for this role please submit your full and up to date CV to Haley Mae Small at PDA SEARCH & SELECTION LIMITED.

Job Types: Part-time, Permanent
Part-time hours: 17.5 per week

Salary: Up to £9,566.67 per year

Schedule:

  • Monday to Friday
  • Night shift
  • Weekend availability

Application question(s):

  • Do you have administrative experience working in an office environment?
  • Do you have previous contact centre/call centre/helpdesk experience?
  • Do you have experience with Microsoft office programs?

Work Location: Hybrid remote in Glasgow

Reference ID: Helpdesk Administrator (P/T) - Glasgow

Helpdesk Administrator (P/T)
Perfect Career

Related Jobs

All Related Listed jobs

Lloyds Bank - Customer Service Assistant - Stockport
Lloyds Banking Group Stockport, England 21200 - 21260 GBP ANNUAL Today

Acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.

Food Production Operative
Tiffin Sandwiches Ltd Bradford, Yorkshire and the Humber, England 11 GBP HOURLY Today

We want hard working people that are looking for a role where they play a key part in ensuring the business continues to succeed by correctly and accurately

customer relations
Morrisons New Milton, England 21882 - 21000 GBP ANNUAL Today

About The Role

Our store teams are at the heart of the local community and our Customer Assistants...

Cast Iron Server- Part Time
Marriott International, Inc Chepstow, Wales 9.5 GBP HOURLY Today

Ensure that all customers enjoy quick and efficient service, and check with them that the meal is meeting their expectations.

fleet manager
whg Housing Association Walsall, England 25675 - 24149 GBP ANNUAL Today

Contract: Full Time, Permanent, 37 hours per week

We have an exciting opportunity for a Stores and Fleet Administrator. In this...