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• Delivering a positive customer service experience that meets business requirements
• Raising of purchase orders
• Data entry
• Ringing residents to rearrange appointments.
• To record, investigate and close out all issues, concerns and/or complaints ensuring compliance to Engie procedures.

Plus any other ad hoc duties

Planning side of the role:

• Monitor the live board to ensure the operative / engineer is fully utilized throughout the day
• Arranging follow on appointments for any jobs not completed on first visit.
• Allocate Emergencies throughout the day
• Closing jobs in the system complete or cancelled as the day unfolds.

Plus any other ad hoc duties

8am- 4pm Monday - Thursday
8am - 3.30pm Friday
half hour lunch break

£11.69 to £13 p/h depending on experience

About You
We are looking for someone to have experience in note/minute taking, experience in repairs and maintenance as well as call centre and customer service skills.
Good IT skills - particularly with Microsoft Office package
Strong communicator
Speak & understand high level of English
Ideally have experience with planning/helpdesk, customer service or general administration
DBS preferably, but not essential. If you don’t have a current one (within 12 months), as long as we can submit the paperwork for a new one prior to starting with the client that is acceptable

If you feel this role is for you, please apply with an up to date CV for a call back


About Multi Trades Recruitment Limited:

Multi Trades are proud to boast a strong team of dedicated, successful recruiters with a combined total of over 50 years experience. Our team have the necessary skills and tools to match the right candidates in the right location at the right price. Trading since 2012 we have built our database to over 80,000 strong and have great nationwide knowledge across many sectors.