Helpdesk Administrative Assistant London, England
Job description
Founded in 1898, the University of East London (UEL) are proud to change lives though education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We’re committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future.
But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.
About Us
The UEL Estates and Facilities Maintenance Department Team are responsible for maintaining our campus buildings and facilities to high standard for all students, staff, and visitors. We strive to provide comfortable and well-functioning environments across all campuses.
About the Job
We are seeking a highly organised and proactive individual to join our team as an Administrative Support Assistant. In this role, you will provide comprehensive administrative support to specified senior staff members, ensuring smooth coordination of their commitments, diaries, and meetings. Your responsibilities will include managing communication flow, conducting research, preparing reports and documents, and establishing and nurturing relationships with key partners. Additionally, you will be responsible for coordinating project-based work and assisting with general administration tasks as needed.
About You
The ideal candidate will have relevant experience working in an administrative role, providing support to a wide range of stakeholders. You will be experienced in customer service, face to face, and on the telephone, in addition to managing contracts and external service providers. Digital literacy and proficiency using Microsoft Office are essential for this role, as are good interpersonal, verbal, and written communication skills.
Benefits Package
At UEL we understand it’s about more than just a salary. It’s about the entire package on offer along with our outstanding work environment and inclusive culture.
We care deeply about your wellbeing and our benefits includes: 20% pension (4% from you, 16% from us), 25 days holiday (plus 3 days over Christmas), plus bank holidays, hybrid working for most positions, and we’re always open to consider flexible working arrangements. We have a shared success bonus of £4,250 pa, subsidised gym membership, 3-times base salary life assurance, a cashback healthcare scheme and wide variety of other generous benefits including discounts on: Apple and Samsung products, holidays, clothing, fitness, lifestyle, dining out and weekly shopping.
Equal Opportunities
UEL is an inclusive equal opportunities employer and are proud of our Equality, Diversity, and Inclusivity achievements, including: zero gender pay gap, members of Stonewall and have won Athena Swan awards. We expect all employees of UEL to accept our EDI policy and will not tolerate discrimination in any form.
So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today!
As this role is not on the government's eligible occupations list, we are unable to offer a certificate of sponsorship. Therefore, any offer provided to the successful candidate will be on the condition that you either have or are able to independently obtain the right to work in the UK.
