help desk technician

help desk technician Blackburn, England

Multi Trades Recruitment
Full Time Blackburn, England 21778 - 12.04 GBP HOURLY Today
Job description

Multi-Trades recruitment are currently seeking a dedicated Helpdesk Administrator to join our team at a NHS site in Blackburn. As the Helpdesk Administrator the candidates main focus will be to processes and organise job for contactors and maintenance operatives to carry out.

The candidate must be hold a basic DBS certificate

Monday-Friday, 8am-5pm
Weekly pay
£10.47ph
Immediate start available
Responsibilities:
  • Schedule planned preventive maintenance (PPM) and reactive works to the appropriately skilled engineers, ensuring compliance with contractual Key Performance Indicators (KPIs).
  • Conduct regular analysis of the current PPM regime to identify trends and patterns, optimising the delivery of engineering resources.
  • Liaise with relevant parties, both internally and externally, to provide necessary updates and supporting documentation as required.
  • Act as the primary point of contact for scheduling queries from engineers and contract managers.
  • Ensure CAFM systems are always up to date and extract key information when requested.
  • Responsible for the 'On Call Rota,' ensuring the availability of engineers for out-of-hours works across various disciplines.
  • Perform general administrative duties in accordance with departmental policies and procedures.

Qualifications and Experience:
  • Previous experience in a similar role is essential.
  • Customer service experience, either face-to-face or in a call/contact center environment, is essential.
  • Strong IT skills, including proficiency in MS Outlook, Word, and Excel, are essential.
  • Facilities management (FM)/property experience is desirable.
  • Knowledge of other MS Office packages such as PowerPoint, Access, and Visio is desirable.
  • Familiarity with current CSC operating systems and room and desk booking systems is advantageous.
  • General understanding of company-wide processes is preferred.

To apply, please submit your up-to-date cv for a call back. We appreciate all applications, but only those suitable for an interview will be contacted.

help desk technician
Multi Trades Recruitment

multitradesrec.co.uk
Bolton, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
Related Jobs

All Related Listed jobs

Van Driver (3.5T)
Arctic Express Global Ltd Northampton 25000 GBP ANNUAL Today

Due to insurance purposes candidates MUST be over 25 and hold a full clean UK driving license and hold a valid passport. Good command of the English language.

executive assistant
Page Personnel London, England 42000 - 40000 GBP ANNUAL Today

  • EA position available within London law firm
  • Hybrid working available
Bar Staff
IMPERIAL HOTEL Eastbourne, England 9.5 GBP HOURLY Today

Ensure our business is promoted at all possible times with up-selling of products at every opportunity. Ensuring equipment installed on the bar is left clean

Warehouse/Saw Operative
Barrett Steel Gloucester, England 23551 - 33848 GBP ANNUAL Today

Assisting in the overall production and dispatch of customers orders. Customer needs and community support are at the heart of everything, ensuring Barrett

customer relations
Morrisons Aberystwyth, Wales 22890 - 21882 GBP ANNUAL Today

About The Role

Our store teams are at the heart of the local community and our Customer Assistants...