Help Desk Technician

Help Desk Technician Lewisham, England

MCG Construction
Full Time Lewisham, England 26000 - 24000 GBP ANNUAL Today
Job description

Job Title: Helpdesk Administrator

Job Type: Permanent

Salary: £26,000

Location: Forest Hill Boys School, Lewisham

Shifts: 09:00 to 18:00 (Monday to Friday)

Reporting to: Contract Manager

Job Description:

We are looking for an help desk administrator to provide effective and professional administrative support and lead the helpdesk support service.

You will be working in a team of 2, with 10-15 engineers across 3 sites reporting in.

We offer an excellent benefits package including;

  • Gym membership discount with Nuffield Health
  • Season ticket loans
  • Company shares incentive scheme
  • Annual health screening
  • Private medical insurance
  • 2 paid volunteering days per year
  • Bike loans
  • Salary finance
  • Access to WeCare app - private doctors appointments
  • 3% of company profits goes to training and development
  • Employee networks such as LGBTQI+, parents & carers etc.

Key activities:

  • You will provide admin support to the management team including; minute taking, filing, photocopying, and generating reports
  • You will be setting up databases and maintaining
  • You will be booking meeting rooms and managing diaries
  • Logging calls on FM system & feeding through to operational staff
  • Dealing with all types of inquiries (phone, written and personal)
  • You will prepare, process documentation and liaise with the support service department for the work undertaken.
  • You will monitor payments of invoices and take necessary action
  • You will support the contract manager with generating reports, performance and performance analysis
  • You will advise subcontractors on the company's requirements & check the validity of advice notes and invoices
  • You will type correspondence for the department as directed & maintain the filing system

Skills, experience & qualifications:

  • Enhanced DBS
  • Experience with CAFM systems
  • Previous experience in a help desk role (preferable)

About MCG Construction

Revenue: Unknown / Non-Applicable
Size: 51 to 200 Employees
Type: Company - Private
Website: www.mcgconstruction.co.uk

Help Desk Technician
MCG Construction

www.mcgconstruction.co.uk
Watford, United Kingdom
Unknown / Non-Applicable
51 to 200 Employees
Company - Private
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