Hearing Wellness Advisor
Job description
Who we are
You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.
We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.
If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.
Join Sonova. Create sense.
Hearing Wellness Advisor - Gateshead
- Communicate brilliantly to provide customers with information about Hearingcare and personalised advice on looking after their ear health and hearing
- Perform routine hearing screening tests and book hearing assessments for the Audiologists as appropriate
- Assist customers with hearing aid maintenance and care
- Sell and promote use of consumables and ear care products. With time and where required train in specialised Hearingcare services including wax removal through Micro Suction to support the audiologist when needed or other screening health checks related to hearing
- Support the stores KPIs by keeping your own and the store Audiologists’ diaries busy with appropriate appointments
- Work with Boots Opticians and Pharmacy promoting hearing care
- Confidence in approaching and actively engaging customers
- An interest in store targets and be a team player in hitting them
- Ability to attend our training centre
- Self-reliance, taking accountability for your own learning and performance in store
- Interest in becoming knowledgeable about hearing health and care pathways
- Experience of working in a retail/healthcare environment an advantage
- Great partnership with the resident Hearing Aid Audiologists and in store team
- Experience of operating basic level technology devices, iPads, and computers
- travel reimbursement and accommodation will be provided
