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Job description

The Health Records Department consists of Six core services based over three sites, and serves all Directorates and our patients. In this role you will provide leadership and expertise within a Team.

We are a dynamic diverse team of over one hundred staff, where patients and records always come first. We maintain a large library of over one million patient records to a high standard, from creation, scanning, validation, to destruction and everything in-between. Our approachable receptionists support the Outpatient team run smoothly and efficiently, striving for an excellent patient experience. And, we also have a growing Subject Access team who provide our patients and their representatives access to a copy of their records electronically, via a patient portal.

Our team are enthusiastic and supportive of removing the need for paper, and have accepted the huge challenge of scanning all paper records so they are available at the point of care for our patients.

We have the following vacancies:

• Paddock Wood and Maidstone Health Records• 2 full time position: 37.5 hours per week (this will include Saturday working on a rota system, working pattern will not exceed a 5-day working week)

You will be expected to ensure the Health Record teams deliver high quality core services across the organisation, by leading and managing a team to include managing attendance, daily KPI’s, and the implementation of standards relating to Health Records practices, policies and procedures.

You will require:

• Ability to co-ordinate and monitor the day to day operational issues within the Healthcare Records core services, ensuring that an effective and efficient service is provided to all service users.
• To ensure compliance/requirements with Health Records related statutory regulations and that legislation relating to the retention, preservation, and destruction of clinical records and associated documents and all other requirements are adhered to by all staff.
• To ensure healthcare records for subject access requests are located and disclosed in accordance with current legislation, Department of Health guidance, Trust Policy and Information Governance toolkit standards for patients and their representatives.
• To support projects relating to healthcare records and implementation of standards relating to healthcare records practices, policies and procedures and, in particular, those relating to the implementation of the Electronic Patient Record (EPR), Electronic Document Management (EDM) and Electronically Stored Information (ESI).
• To undertake validation, reviews and projects as required by the Healthcare Records Manager, making recommendations for change. Implementing changes to improve the patient experience and efficiency of the service always taking into account the implementation of EPR and EDM.

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 500,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients – the first of its kind in the country.

We employ over 6,500 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check atStandard Level.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

Interview Date: Monday 27th March 2023