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Healthcare Development Manager

Salford Quays or Staines

Hybrid working options (up to 3 days a week WFH)

Permanent

37.5 hours per week

£47.5 - £59.5k DOE + 10% bonus + fantastic benefits

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Working in our UK Insurance Healthcare Management function, you’ll be part of a high performing team, with lots of opportunity to develop and progress in your career. You will play a key role in managing and delivering solutions that solve customer needs and opportunities to improve their healthcare experience and outcomes in making a difference to the lives of our customers each and every day.

Role Overview

To lead high performing teams in the effective management and optimisation of in-life healthcare initiatives, as well as the design, development, implementation and successful embedding of a wide range of healthcare improvement initiatives related to Bupa’s care policies, pathways, interventions, access to care routes and propositions.

What you’ll do:

• Lead the strategy, design and delivery for a significant area of healthcare improvement
• Define and structure healthcare improvement opportunities in novel and innovative areas, setting clear objectives and delivery vehicles
• Embed initiatives to ensure customer and business value is fully realised. Implement sustainable, robust processes and pathways with clear process definition and ownership to reduce unwarranted variation and ensure sustainable and consistent delivery
• Initiate and manage complex projects including business case formation and healthcare initiative design, communication of proposition and achieving sign off from senior stakeholders.
• Play a leadership role in cross-functional project teams, including internal and external partners and work as a business partner with other teams including analytics, marketing, sales, finance, IS, digital, Agile and service teams
• Develop and demonstrate effective Agile project management skills to enable delivery of digital and non-digital healthcare pathway initiatives
• Proactively source market intelligence by liaising with subject matter experts and building relationships which inform proposition development and innovative approaches to healthcare pathways.
• Comply with internal governance processes and associated activities, including the timely development and circulation of materials for presentation at governance committees.

What you’ll bring:

• Experience in leading the scoping, design and implementation phases of complex business change initiatives involving cross functional teams
• Strong knowledge or experience of using change management-specific methodology and skills including gap analysis, process mapping, workshop delivery
• Experience of breaking down organisational boundaries through leadership, collaboration and influencing, building strong relationships with people at all levels based on trust
• First class negotiation and influencing skills to successfully navigate complex decision-making with challenging stakeholders
• Strong commercial capabilities and drive, including highly developed analytical and problem-solving skills to enable the design and successful delivery of business strategy
• Experience of developing communications to promote or demonstrate the value of initiatives across multiple channels and to a wide range of audiences

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:

• 25 days holiday, increasing through length of service, with option to buy or sell

· Bupa health insurance as a benefit in kind

· An enhanced pension plan and life insurance

· Annual performance-based bonus

· Onsite gyms or local discounts where no onsite gym available

· Various other benefits and online discounts

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you’ve found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn’t where you've been.

This is where you're going.

This is what we have belief in.

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