Healthcare Consultant Stevenage, England
Job description
Are you looking to establish a successful, happy and rewarding career in health insurance? Are you passionate about working in a role where you'll make a positive difference to hundreds of employees every day?
Gallagher Benefit Services (GBS UK) are currently seeking a Healthcare Consultant to join our friendly, hard-working Healthcare team based in our Stevenage offices.
You’ll be responsible for providing a wide range of administrative support to a portfolio of health and protection clients, always staying one step ahead of their needs, and delivering a high-quality service.
What you'll be doing
- Help with the servicing and renewal of nominated clients by supporting the primary consultants. This includes responding to queries every day and obtaining market quotations as needed.
- ‘Troubleshoot’ and handle problems for client queries in an efficient and timely manner.
- Generate high-quality renewal and new business reports to share with colleagues. Work diligently with the consultant to ensure the best service at all times.
- Develop professional, sustainable, and robust relationships with all clients within your area of responsibility.
- Build and maintain constructive working relationships with insurers and other relevant providers to ensure that clients’ best interests are represented constantly.
- Grow your own personal knowledge and skills through Continuing Professional Development (CPD), we actively encourage it!
- Work with healthcare consultants to maintain an effective suite of management information, paying attention to the finer details.
- Maintain a central filing system for all relevant documentation and templates.
What we're looking for
- First-class administrative experience, with a sense of urgency, an eye for detail, and a passion for customer service excellence;
- Strong customer-facing experience; presentable with a personable manner, confident when liaising with others is critical;
- Outstanding communication skills, an ambitious attitude and the ability to prioritise own workload and complete tasks without supervision;
- Proficient in Microsoft Office (especially Excel)
- Eligible to work in the UK.
- Previous experience within the health insurance industry (or similar) would be advantageous, as would a working knowledge of Acturis, however, neither is crucial - we can teach!
What we offer you:
We want Gallagher to be the organisation that all our people are proud to be a part of and where everyone can call themselves one of our team. Where our culture is embracing of difference, where you can be the best and, perhaps most importantly, be yourself.
We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative and ultimately more profitable business.
If this sounds like somewhere you’d like to join, we’d love to hear from you. If you require flexibility for a role you are applying for, give us a call to chat through the options.
About Us:
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.
As a member of our benefits and HR consulting team, you’ll help our clients - employers of all sizes, across all industries - build workplaces that work better.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.
