healthcare consultant Great Baddow, England
Essex Primary Care Careers
Full Time
Great Baddow, England
23100 - 20535 GBP ANNUAL Today
Job description
About the Role
Baddow Village Surgery has an opportunity for a receptionist to join our team on a part time basis for 17.5 hours per week on Monday, Wednesday and Friday.
There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed.
The main responsibilities of the role include:
- Greeting and directing all patients;
- Making appointments and giving out appointment cards, where required;
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
- Dealing with requests for information, and managing problems and complaints;
- Advising patients of practice procedures;
- Registering new patients;
- Answering the telephone, promptly.
About the Candidate
We are looking for a receptionist to join our busy practice team and help make a positive impact on our local community. We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service and have the following attributes:- Excellent communication skills, with a clear and polite telephone manner;
- Ability to work in a polite, confidential and discreet manner, respecting patients at all times;
- Experience of working with the general public, being sensitive and empathic in distressing situations;
- Confidence to work as part of a team and ability to "think on your feet";
- Strong IT and administration skills;
- Previous medical or healthcare receptionist experience is desirable.
Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.
About Us
Baddow Village Surgery is a well-established, semi-rural training practice, located a few miles south of Chelmsford City Centre close to the A12. We are a friendly and forward-thinking GMS practice, with patient care at the heart of what we do.
About us:
- 12,500 patients
- 6 partners and 3 salaried GPs
- 1 ANP, 3 practice nurses and 2 HCAs
- Experienced reception and administration team
- Training practice - 2 GP registrars
- 20% dispensing
- Consistently high QOF achievers
- CQC rating – good for all domains
- Modern, purpose-built surgery
- SystmOne
- Excellent local schools
- Competitive package
Please see our website www.baddowvillagesurgery.co.uk for further information about us.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
About Essex Primary Care Careers
Revenue: Unknown / Non-Applicable
Size: Unknown
Type: Company - Public
Website: essexprimarycarewww.nhs.uk
Essex Primary Care Careers
essexprimarycarewww.nhs.uk
Colchester, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
