Healthcare Assistant - Outpatients London, England
Job description
Job description
We have an opportunity for an experienced Healthcare assistant to join our well-established, friendly team at our thriving, day-case, plastic surgery hospital; The Cadogan Clinic, in the heart of Chelsea.
Our multi award-winning clinic is co-founded by our world-renowned plastic surgeon Mr Bryan Mayou, best known for introducing liposuction into the UK, and his wife Dr Susan Mayou who is our leading consultant dermatologist (as featured in the Tatler Beauty and Cosmetic Surgery Guide 2022). With innovation at our heart, we continue to pioneer the latest techniques in cosmetic healthcare, treating over 20,000 patients each year.
Our values drive us to provide an empowering, safe, caring, and professional workplace, if you feel you share our values, we’d love to welcome you to the team.
Job Specification
As a Healthcare Assistant you will support with overall day to day operation of the clinical & consulting outpatient’s rooms ensuring overall care and safety to the patient, visitors and staff” This is a full- time position consisting of 40 hours per week working shifts. Monday to Friday, early shifts starting at 7am and late shifts finishing at 8.30pm, and 1 (maximum 2) Saturdays a month.
What you’ll be doing
1. Assist in the delivery of care to meet individual patient needs
2. Establish good communication with patients, consultants, and colleagues on routine care matters
3. Ensure that your actions contribute towards maintaining quality and service
4. Assist consultants with injectables, minor ops and chaperoning various appointments
5. Assist and support senior managers in developing and implementing processes
6. Assess priorities and act with urgency to facilitate a streamlined patient journey
7. Contribute to your own personal development
8. Support all regulatory processes within the clinic
9. Assist with Mole check/mole mapping appointments
Your personal attributes
1. Caring and welcoming approach to clients and colleagues
2. The ability to prioritise tasks and work efficiently through a face paced environment
3. Awareness around GDPR and the importance of patient confidentiality
4. Flexible outlook towards work
In return we offer
Protected time for development and training
Staff treatment discount
Birthday + Anniversary Day off after 1 year of service
Pension scheme
Staff referral scheme
Quarterly / annually / monthly social events
Cycle to work scheme
Employee of the month reward scheme
23 Days holiday plus bank holidays on start, 2 extra holidays after 2 years of service
Wellbeing scheme
Opportunities to work with a growing, ambitious, and highly regarded, plastic surgery and dermatology business, networking with world-class consultants in the field of plastics and dermatology; opportunity to develop your career within a knowledgeable and professional setting
Desired qualifications
- NVQ in Care Level 3/4 or equivalent
- Previous experience working in an outpatient area within a hospital.
- To hold a Care certificate or be working towards this.
- Experience within 5* industry would be greatly beneficial.
Job Type: Full-time
Salary: £26,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Flexitime
- Free flu jabs
- Referral programme
- Sick pay
- Wellness programme
Schedule:
- Flexitime
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location: One location
