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Job description

We are looking for a new staff member who is willing to learn new skills and develop their role within our Ophthalmology department. This is an exciting opportunity to develop your career within the Ophthalmic speciality. We are building a team that can help us to fulfill our values and improve the quality of care we provide for our patients.

An exciting opportunity has arisen within Ophthalmology Outpatients at Gloucestershire Royal Hospital and Cheltenham General Hospital for an enthusiastic, caring and organised individual to join our large multidisciplinary team.

This role will involve patient care in a clinic setting performing visual acuity testing, recording intra-ocular pressure, instilling eye drops, assisting in our injecting service clinics and Minor Operation clinics.

Previous experience as a HCA is desirable but not essential for this position. You will be provided with further training in the role within our speciality on starting employment with us.

The position is rotational between sites and will be a varied shift pattern depending on clinic need.

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

The Trust provides acute hospital services from two large district general hospitals, Cheltenham General Hospital and Gloucestershire Royal Hospital.

The Trust operates three Ophthalmology Outpatient clinics, two at Cheltenham Hospital and one at Gloucester. Clinic's run Monday to Saturday treating a large range of Ophthalmic conditions and performing Pre-Operative Assessments for patients who are going to be having surgery. We are a large friendly multidisciplinary team each specialising in their own area of Ophthalmology but also working closely together to provide the best care and outcome for the patients we treat.

JOB DESCRIPTION

1. JOB DETAILS

Job Title: Health Care Assistant

Department/Area: Ophthalmology Outpatients Department

Location: Gloucester Royal Hospital and Cheltenham General Hospital

2. JOB PURPOSE

The post holder, under supervision, will assist the multidisciplinary team in delivering individualised planned patient care in a safe and healthy environment which promotes equality for all individuals.

3. DIMENSIONS

• To contribute to the smooth running of the defined clinical area.
• To assist in meeting service delivery targets.

4. ORGANISATIONAL CHART

Deputy Director of Nursing

Modern Matron

Nursing Manager

Sister/Team Leader

Registered Nurse

Lead Health Care Assistant

Health Care Assistant

5. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

• Basic numeracy and literacy, including computer literacy.
• Knowledge of basic nursing and personal care.
• Appropriate verbal and written communication and interpersonal skills.
• Flexible and responsive to working environment.
• Practical ability, prioritisation and time management.
• Demonstrate potential for further development.
• Previous Ophthalmology experience including Visual Acuity Testing, Tonopen and Eye Drop Installation desirable but not essential.

6. KEY RESULT AREAS

• Ability to get on well with people at all levels and work effectively as a team member.
• Working within the multidisciplinary team supporting the delivery of assessed and evaluated programmes of care.
• Under guidance, deliver safe patient care within a challenging and changing clinical environment, using equipment and resources safely and as appropriate.
• Discretion and understanding of confidentiality and data protection.
• Understand and adhere to Trust Policies and Procedures.
• Undertake specific delegated tasks following the appropriate training and competency level e.g. patient observations and patient personal hygiene.
• To adhere to all Trust policies and procedures.
• To communicate effectively, especially where patient ability to do so is compromised. On occasions, the job holder may be exposed to distressing or emotional circumstances.
• Completion of departmental competencies specific to the Trust for instilling eye drops & carrying out of technical tasks as required by the service. eg. Refractive visions, tonometry, measuring of visual acuity. This list is not exhaustive.

7. COMMUNICATIONS AND WORKING RELATIONSHIP

• Multidisciplinary team.
• General Public.
• Patients.

8. MOST CHALLENGING PART OF THE JOB

• Ability to work effectively

9. PHYSICAL EFFORT AND WORKING CONDITIONS

• Will be required to work within the recognised Manual Handling Guidelines.
• May be extended to frequently manoeuvre patients/objects over 15kg using appropriate aids for short periods of time.
• Will have frequent exposure to unpleasant working conditions and will be required to follow policies and procedures pertaining to bodily fluids, infection control and COSHH regulations.
• May be required to work in confined spaces.
• Ability to work where the work pattern may be unpredictable e.g. prioritising patient demands.