Healthcare Assistant London, England
Job description
To work as a member of the Community Health Team, providing rehabilitation, nursing care, and
Therapy to patients in their homes, community care settings and/or in a group setting. The
Community Health Team (CHT) will manage via a single locality/Network caseload all patients along
a step up/down model which will incorporate care from a two hour response, short interventions,
rehabilitation, through to the management of Long term conditions and end of life care.
The aim of the team is to maximise the independence, health, and well-being of adults in order to
enable them to return to independent or supported living in the community wherever possible.
The CHT works with adults in the community who have various needs such as long term neurological
conditions, recent surgery, risk of falls, palliative care, wound care needs, reduced physical and
functional ability. CHT is a 7 day service operating 8am -10pm.
To communicate effectively and in a professional manner at all times with key stakeholders, members of CHT, patients and their carers or advocates to promote seamless care. Adhere to Caldicott guidance and maintain standards of confidentiality as outlined by Trust Policy and information governance guidance.
To have good communication skills, utilising tact, empathy, compassion and reassurance including communication with people who are dying, those who experience mental health issues, cognitive or sensory impairment, learning difficulties and people whose first language is not English and require interpreters. Be able to gain informed consent prior to treatment of patients and be able to work with patients or carers to overcome barriers to care.
To encourage patients to maintain optimum independence through participating in all decision making related to their care. This will involve talking to them about their needs and preferences in relation to activities such as eating and drinking, meals, washing and dressing, sleeping, and taking part in individual, and group therapy activities.
To resolve any queries or problems that are raised by patients or their carers as they arise wherever possible or to ensure their key worker or a senior member of the team is informed to resolve the concerns.
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations
Please kindly refer to the job description and person specification attached to this vacancy for further information.
