Job description
An exciting opportunity is here for an experienced, enthusiastic, and innovative candidate to join the Mulberries as a Band 2 Healthcare assistant.
Our Recovery Ward is part of our innovative and ambitious model of care, known as the 3-3-3 model. Our three wards work collaboratively to enable patients to access the right care at the right time. We have our Acute Assessment Unit (Mulberry 1), where patients stay up to 3 days, our Treatment ward (Mulberry 2), where patients stay up to 3 weeks and our Recovery Unit (Mulberry 3), where patients stay up to 3 months.
Our team are incredibly supportive and actively look to cultivate talent and support staff development. Many of our HCA’s have gone on to do their Nurse Associate Training.
You may be required to undertake and successfully complete the new national Care Certificate within a 12 weeks’ timeframe if you meet our criteria. You will receive full training and support and The Care Certificate sets out 15 national care standards that must be achieved by all health and social care staff to demonstrate that they have the skills and knowledge needed to provide safe and excellent quality of care. It is a foundation programme which can provide the first steps to career development within the NHS.
As a Healthcare Assistant you will be expected to support service users with their mental and physical health needs within a multidisciplinary setting. You will undertake assigned tasks under the general supervision of a registered nurse. This might include assisting in assessment, planning, implementation, and evaluation of nursing care.
You will receive training to ensure you are able to provide care and manage issues of equality, diversity, and rights, in accordance with good practice legislation.
On the ward you will be working with service users to ensure they have a positive experience throughout their stay. You might achieve this by spending time with a service user promoting health activities and lifestyle choices, making someone a cup of tea, listening to someone in distress, working with the activities co-ordinator to encourage participation in the ward activities. You will also be expected to promote and support registered staff with physical health observations, for example by taking a service users blood pressure, temperature and pulse, under supervision.
Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.
To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.
Please refer to the attached job description and person specification for full details of responsibilities
- Provide support and care for service users with mental and physical health needs within a multidisciplinary team
- Undertake assigned tasks under the general supervision of a registered nurse, including assisting in assessment, planning, implementation and evaluation of nursing care
- The post holder will be trained to ensure that issues of equality diversity and rights are dealt with in accordance with good practice legislation
- To promote a positive service user experience throughout their stay through proactive listening, being responsive to issues raised
- Resolving issues and concerns raised by services users with colleagues and senior members of the team
- To be responsible for maintaining and conducting oneself in a professional manner towards service users, carers, colleague’s and other agencies at all times.
- To participate in collaborative working with other Trust services and external agencies to provide seamless care for service users