Health & Wellbeing Coach Hatfield, East of England, England
Job description
The post is for a Health and Well-Being Coach and will be a part of the extended team for the GP Practices in Hatfield. The Hatfield practices have come together to form a Primary Care Network (PCN) and are a friendly and supportive group - we are excited to recruit for this role which will support all 4 practices. We already have a Health and Well-being Coach working with the teams and we have a strong personalised care team supporting our Hatfield patients which you will be a part of.
As a coach you will act within your professional boundaries to support people with lower levels of patient activation to develop the knowledge, skills, and confidence to manage their health and wellbeing.
The role will be to increase patient ability to access and utilise community support whilst providing access to self-management education, peer support and social prescribing.
Health and wellbeing coaches take an approach that considers the ‘whole person’ in addressing existing issues and encourages proactive prevention of new illnesses.
The approach will be to appreciate patients’ circumstances in a non-judgemental manner. This will result in the need for positive communication and negotiation skills that will support the patient personal choices.
The following are the core responsibilities of the PCN Health and Well-Being Coach. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
a. To work as part of a multi-disciplinary team in a patient facing role to assess and treat patients using expert knowledge
b. To be responsible for the assessment of new patients with subsequent production and completion of individual care plans
c. To coach and motivate patients through multiple sessions to identify their needs set goals, and support them to implement their personalised health and care plan.
d. To provide personalised support to individuals, their families and carers to ensure that they are active participants in their own healthcare and to empower them to take more control in manging their own health and well-being, to live independently and to improve their health outcomes through the following:
· Providing interventions such as self-management, education and peer support
· Supporting people to establish and attain goals set by the person based on what is important to them, building on goals that are important to the individual
· Working with the social prescribing service to connect them to community-based activities which support their health and well-being
e. To be aware of limitations and, as required, be responsible for the referral of patients who require the intervention of other healthcare professionals
f. To work with patients and to understand their level of knowledge, skills and confidence when engaging with their health and well-being
g. To provide support to local community groups and work with other health, social care and voluntary sector providers to support patients’ health and well-being holistically
h. To identify risk factors and categorise patients into appropriate risk banding
i. To be responsible for the day-to-day planning of personal workloads
j. To follow practice policies procedures and guidelines and undertake all mandatory training and induction programmes
k. To liaise with the practices and, where practicable, to standardise processes across the PCN
l. To receive referrals and directed patients from triage services and other clinicians
m. To develop yourself and the role through participation in clinical supervision, training and service redesign activities
n. To actively signpost patients to the correct healthcare professional
o. To maintain accurate clinical records of all patient consultations and related work
p. To promote health coaching and social prescribing amongst the PCN and networked practices and to support colleagues to improve their skills and understanding of personalised care
q. To review the latest guidance ensuring the practice conforms to NICE, CQC etc.
r. To participate in the management of patient complaints when requested to do so and participate in the identification of any necessary learning
s. To contribute to public health campaigns (e.g. flu clinics) through advice or direct care
Job Types: Full-time, Permanent
Salary: £27,000.00-£29,700.00 per year
Benefits:
- Sick pay
- Work from home
Schedule:
- Monday to Friday
COVID-19 considerations:
Yes - we are GP practices and we adhere to up-to-date infection control standards
Ability to commute/relocate:
- Hatfield, AL10 0NL: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Personalised Care Institute: 1 year (preferred)
- Health and Social Care: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: Hybrid remote in Hatfield, AL10 0NL
Application deadline: 05/05/2023
