Job description
To retrieve health records from the Central Library, departments and other hospitals for clinic preparation purposes, inpatient and emergency admissions. To retrieve health records from the Central Library and departments as requested by departments. To ensure that all health records for clinic appointments are prepared to the standard required. To ensure all health records are tracked correctly on PAS and delivered to correct location.
To file health records correctly and in accordance with Health Records operational procedures. Maintain filing areas ensuring health and safety and manual handling procedures are adhered to. To deal professionally with other hospitals and outside agencies. Deal appropriately with all enquiries and requests via telephone and e mail and escalate as necessary.
Prepare documents within each health record in readiness for electronic scanning. Clean, test and calibrate scanners before use each day. Scan health records following agreed Trust agreed specifications. Access and update information using the Trust s Patient Administrative System Maintain scanned documents within the electronic document management system.
To continuously meet Key Performance Indicators (KPIs) required within each function within the Health Records Department, and as defined by the Health Records Supervisor and / or Head of Health Records. To provide cover within department during sickness and annual leave or as indicated by the Health Records Supervisor and / or Head of Health Records. This includes working across site within all functions of the Health Records department to undertake the duties and responsibilities of this post. To work flexibly and have the ability to work across all functions within the Health Records Department.
To deal with own enquiries regarding workload and in addition deal with any enquiries or queries that occur during Supervisors absence. To carry out any other relevant duties as requested by the Health Records Supervisor and / or Head of Health Records. General Duties To observe the provisions of and adhere to all Trust policies and procedures. To actively participate in the annual performance review to identify personal development needs.
To attend Trust Statutory and Mandatory training sessions as required and any other training courses relevant to the post. To fully comply with the relevant sections of the Health and Safety at Work Act. They must also understand and implement St Helens and Knowsley Hospitals NHS Hospitals Trust Statement of Policy on Health and Safety at Work and the Trust corporate Health and Safety Policies and Procedures. You are required to follow all applicable rules and procedures relating to Health and Safety at Work and to take all responsible precautions to avoid actions.
To be aware of the confidential aspects of the post. Breaches of confidentiality will result in disciplinary action that may involve dismissal.