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WELCOME TO A WORLD OF OPPORTUNITIES
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Here it's all about growth and working in a sustainable way. We all enjoy the art of service, but most importantly, we enjoy a collaborative, unbiased, healthy and responsive space for all team members. This is what makes Hilton Reading the perfect choice for the next step in your career. Here, we're committed on delivering exceptional guest experiences and unconditioned talent development through innovation and creative thinking.

A WORLD OF REWARDS

• Hourly Rate
  of PS11
• Free
  and healthy
  
  meals
  when on duty
• Grow your Career!
• Personal Development
  programmes designed to support you at every step of your career
• A chance to make a difference
  through our Corporate Responsibility programmes - Find out what and how we are doing ()
• Team Member Travel Program:
  discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts:
  with Perks at Work
• Holiday:
  28 daysincluding bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking
• Modern and inclusive
  Team Member's areas

What will I be doing?

As a Health Club Receptionist, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Health Club Receptionist will also be required to manage customer feedback and up-sell health and beauty products. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Assist guests and clients in an appropriate and timely manner

• Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services

• Ensure client experience is proficient including bookings, payments, and consultation cards

• Adhere to cash handling procedures

• Interact and communicate effectively with clients, members, team members, guests, and management team

• Up-sell with latest departmental incentives

• Report accidents, maintenance issues, or other incidents

• Ensure compliance with all health and safety regulations

Want to know more about this job?

Contact Amy directly in our Recruitment Team on

EVERY JOB MAKES THE STAY

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.

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