Job description
An exciting opportunity has arisen in Skegness Outpatients Department due to developments of new services and changes in Outpatients clinic requirements and skills. We are seeking an enthusiastic and highly motivated Health Care Support Worker to join our friendly team
The Outpatient's department is a busy environment which will offer you a fantastic opportunity to use all clinical and non clinical skills when dealing with the public
Currently clinics are held Monday to Friday, however services have the potential to expand to 7 day a week working. Therefore the successful candidate must be able to work hours flexibly to meet the needs of the service.
Skegness Hospital is part of Lincolnshire Community Health Services (LCHS), a busy progressive community hospital providing a variety of services to the local population of Skegness and surrounding areas.
The Outpatient Department facilitates multi-speciality clinics, including Surgery, Medicine, Renal, Vascular, Ophthalmology, Gynaecology, Diabetes, Rheumatology, Paediatrics and phlebotomy services and many more giving a wide variety of development. Training will be given to support facilitation of these services
The current position would cover Monday - Friday 37.5 hours per week, however as services develop and expand, this may change, therefore the candidate must be flexible to meet the changeable service need.
Your main role would involve working as a member of the Outpatient Team across all services /clinics including phlebotomy to provide a safe, efficient and cost effective service to patients
Participate in the efficient running of clinics.
Contribute to the delivery of care and assist in planning patient treatments
Assess safety and risk to both patients and self, implementing a safe working environment.
Assist with carrying out patient treatments.
To deliver a safe, effective and cost effective phlebotomy service. Training will be given.
Accountable to maintaining and adhering to current infection prevention control guidance.
Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagementin the 2021 NHS National Staff Survey.
At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS’ workforce.
LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments. Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.
We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an ‘earn while you learn’ apprenticeship programme. Visit our Learning and Development page to find out morehttps://www.lincolnshirecommunityhealthservices.nhs.uk/join-us/learning-and-dev
To work as a member of the OPD team and within the Phlebotomy services by providing a safe, efficient and cost effective service to patients.
Run various clinics/phlebotomy services and manage time accordingly, under the supervision of Registered Nurse.
Carry out blood samples from patients through Venepuncture following appropriate training.
Ensure specimens /blood samples are labelled correctly for transportation to laboratories
Assess safety and risk to both patients and self and implement a safe working environment.
Accountable in maintaining current infection protocols/standards for yourself, environment and the patients.
Participate in regular departmental audits
To be responsible for ensuring patients are seen within appointment times within clinics and record via online booking system. Training will be given.
Maintain and order stock control within required time scale for resources required for the OPD service.
To have effective communication skills for a wide variety of patient needs
Act as a chaperone/advocate for patients
Participate in the appraisal assessment process, competencies and attend training and development programmes to meet both individual and service requirement.
To support learners within the department obtaining and maintaining clinical/phlebotomy skills once deemed competent.
To liaise with the OPD Team members within team meetings in helping develop and review current and future service needs.
Maintain quality in own work and encourage others to do so, whilst working as an effective and responsible team member.