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Job Title: Health Care Assistant - Diagnostic Imaging Support/Radiography

Location: Leicester - Glenfield Hospital (Mobile Radiography Unit)

Contract Type: Full-Time, 36 hours per week with optional overtime

Hours: Condensed hours, 3 x 12 hour shifts 8am-8pm

Pay: £10.50 per hour, £19,656 per annum full time equivalent

Job Overview:

We have an exciting opportunity for a Radiography Health Care Assistant (Diagnostic Imaging Assistant)to join us supporting the delivery of our mobile radiography service across our sites in Leicester. This post is full time and will require a dynamic individual to cover 3 x 12 hour day shifts with optional overtime at an enhanced rate (for hours completed beyond full time hours).

About Us:

Diagnostic Healthcare was established in 2004 and provides medical diagnostic imaging services of MRI, Ultrasound, DEXA, CT, X-ray and CBCT to both NHS and private patients. We deliver over 300,000 scan appointments every year from over 75 locations. There has never been a more exciting time to join Diagnostic Healthcare as we grow and expand at a rapid pace, offering a wider range of ever-expanding modalities and the opportunity to work with cutting edge equipment as we invest in our imaging fleet and static locations.

Job Summary:

As a Diagnostic Imaging Assistant, you will play an important role in supporting the smooth delivery of our mobile radiography service. This is a rewarding role where you will be working closely alongside our radiographers to ensure Diagnostic Healthcare provides an exceptional quality imaging service at all times for our patients.

Key responsibilities:

• Meeting and greeting the patient in a pleasant, confident and professional manner and explaining the scanning procedure.
• Escorting patients to and from the unit including providing a dynamic risk assessment, use of the mobile unit lift, safety screening patients and positioning the patients on the scanner
• Providing excellent patient care and customer service and providing the patient with the option to complete the patient survey after their scan.
• Ensuring the scan room and waiting areas are kept clean and tidy at all times maintaining a safe clinical environment free from hazards.
• Taking ownership of administrative tasks, post processing checks, and end of day reporting, working on the Trust and DHC worklist and PACS systems.
• Complying with the health and safety procedures, infection control & dress code policies and clinical local rules.

What are we looking for?

• The successful candidate will be a confident and friendly communicator with great inter-personal skills.
• We are looking for somebody with great people skills who will be able to put patients at ease before, during, and after their scan - guaranteeing an exceptional level of service for all patients.
• You will be an excellent communicator with the ability to communicate effectively as part of a team as well as providing correct and consistent information with patients.
• Exceptional customer service is key to the role and we are looking for somebody who is passionate about providing great customer experience.
• Previous experience in a Healthcare Assistant role within a hospitals/care environment is highly desirable but not a requirement
• We are also willing to consider candidates with some prior experience providing excellent customer service in a customer-facing role & are wishing to learn a new role/skills in an a different industry.

What can we offer?

• Overtime enhancement (for hours completed beyond full time equivalent)
• Travel expenses and mileage
• NHS top-up scheme (after 6 months' service)
• Company Pension
• Annual leave purchase scheme (after 1 years' service)
• Free Uniforms
• Bi-annual company events

If this sounds interesting & you are looking for that next step to pursue a varied and exiting career then we want to hear from you! Submit your CV to apply and see what we can offer you.

Job Types: Full-time, Permanent

Salary: £10.50 per hour

Benefits:

• Company events
• Company pension
• Free or subsidised travel
• Referral programme

Schedule:

• 12 hour shift
• Overtime

Supplemental pay types:

• Yearly bonus

COVID-19 considerations:
Full PPE provided

Ability to commute/relocate:

• Leicester: reliably commute or plan to relocate before starting work (required)

Experience:

• Patient care: 1 year (preferred)
• Customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Application deadline: 03/04/2023