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Job description

Job Summary:

Working under the direct supervision of the Nursing Team Leader and Senior HCA, strictly in accordance with specific Practice guidelines and protocols, the Healthcare Assistant will assist the Practice clinical team in the provision and delivery of prescribed programmes of patient care to enable it to run effectively.

Duties and Responsibilities:

· Long Term Conditions Health Checks/Diabetic Health Checks

· ECG recording

· Venepuncture

· Spirometry

· Undertake wound care/dressings according to level trained

· Removal of sutures/clips

· Chaperoning GP’s as required

· Setting up and assisting GP’s with minor operations and clearing equipment

· Setting up and assisting GP’s with IUCD insertions and removals and adding appropriate recalls

· Testing urine samples

· Processing and management of specimens

· Vaccine/cold chain storage monitoring and recording in clinic rooms at both sites

· Clearing and restocking all consulting rooms , re-ordering supplies for stock levels from pathology dept at hospital

· Assisting in the assessment and surveillance of patients’ health and well-being

· Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

· Teaching and educating patients by offering information which enables them to understand and make informed decisions in your area of expertise

· Provide follow up advice to patients, empowering them to have self-control, demonstrating empathy, and support within the smoking cessation programme

· Helping to raise awareness of health and well-being and how it can be promoted

• To undertake any other tasks requested by the team within your competency
• Assisting with the collection and collation of data on needs related to health and well-being
• Being aware of the importance of QOF and recording details on appropriate templates
• Communicate effectively with all members of the primary health care team
• Responsible for entering details of clinical consultations accurately on the computer records, maintaining patient confidentiality at all times
• Responds to emails tasks notifications promptly, actioning appropriately
• To provide an exemplary standard of conduct and care at all times in a professional manner
• Continuously develop own skills and knowledge
• Competent in resuscitation procedures

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified

Equality and Diversity:

Thepost-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize people’s needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Job Types: Full-time, Permanent

Salary: £11.50 per hour

Benefits:

• Company pension
• Employee discount
• On-site parking
• Store discount

Ability to commute/relocate:

• Derbyshire: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Care home: 1 year (preferred)
• Home care: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Application deadline: 14/07/2023