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Job description

An opportunity has arisen for a full time Band 3 Healthcare Assistant to join our team within the Early Pregnancy and Acute Gynaecology Unit based at Queen Charlottes and Chelsea Hospital. Ideally we wish to appoint someone has completed NVQ 3 in healthcare and is phlebotomy trained and IT literate.

At the Early Pregnancy and Acute Gynaecology unit we care for women undergoing pregnancy loss as well as treating women with acute gynaecological conditions. We need someone who believes they could work within the team helping to support women through this difficult journey with warmth, dignity and sensitivity in a clinic environment.

You will be supported by a team of experienced Doctors, Registered Nurses and Administration staff.

Informal discussions/visits welcome

• Demonstrate a courteous and helpful approach to patients, colleagues, relatives and visitors in the clinical area. Greet and orientate patients and visitors to the clinic
• Ensure effective and appropriate communication with staff, patients, relatives and visitors, maintaining confidentiality at all time
• Answer the telephone, respond to queries and take messages, referring to the nurse in charge when appropriate. Be able to redirect incoming calls and access the bleep syste
• Communicate effectively via Trust e mai
• Attend staff meetings and actively contribute to the smooth running of the clinical are
• Promote the corporate image of Imperial College NHS Trust to all individuals, groups and organisations, both within the Trust and externally to the community at large

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community. Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.

As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time or job share.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.