Health Care Assistant Congleton, England
Job description
Readesmoor Medical Group Practice is looking to recruit experienced Health Care Assistants (HCA) to join our friendly practice team. Salary will be offered depending on experience. There is both full time and part time hours on offer.
At Readesmoor, you will be working alongside an experienced and diverse clinical team to include 5 GP Partners, Salaried GPs, Advanced Nurse Practitioners, Paramedics, Pharmacy Technicians and Practices Nurses with the support of Care Navigators and an administrative team.
Based in Congleton Cheshire, we have a strong reputation for our focus on quality improvement and investing in people. Our vision is to provide high quality primary care services by understanding the needs of local people and using the best of General Practice and innovation. We are passionate about making a difference to local healthcare and reducing health inequalities by putting patient-centred care at the heart of everything we do. Remuneration is highly competitive and negotiable based on experience and qualifications.
· GMS Practice with approx.14,000 patients
· CQC rated ‘Good’
· EMIS web
· Part of a forward thinking, supportive PCN with a well-established and rapidly growing clinical team
· Research practice and opportunity for outside clinical interests
· Patient Participation Group
Main Purpose of Post:
The post holder will offer general assistance to the Nursing Team and the General Practitioners. They will maintain patient confidentiality and work under the direct clinic supervision of the Practice Nurse and within Practice Guidelines and Protocols at all times
The Post holder is responsible for the delivery of basic care to the practice population, this will be delivered within the boundaries of their role, focusing upon supporting patient to be healthy, monitoring of long-term conditions, health prevention and screening activities.
The post holder will develop the required level of training and competence and will work within Patient Group Directions (PGD’s) as necessary.
PERSONAL SPECIFICATION
Knowledge and Skills
Essential
Understanding and knowledge of policy related to delivery of Primary Care, including Clinical Governance and Quality and Outcomes Framework
Understanding the health needs of Primary Care
Understanding of equal opportunity and diversity issues
Well-developed IT skills
Excellent interpersonal, verbal and written communication skills
Time management and ability to prioritise workload
Desirable
Experience of EMIS and ARDENS templates and searches
EXPERIENCE
Essential
Experience of working in a health care setting
Evidence of appropriate continuing professional development activity to maintain up to date knowledge and on-going competence
Evidence of working autonomously and as part of a team
Desirable
Experience of working with General Practice
QUALIFICATIONS
Essential
Healthcare qualification (or working towards)
ECG
Immunisation and Vaccination
Phlebotomy
Desirable
Wound Care
Chronic Disease Management reviews
The Health Care Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education.
The Practice undertakes extended hours in the mornings and evenings and therefore requires the successful candidate to have a flexible working approach.
To apply please send a CV and a covering letter or contact her on 01260 288111
DISCLOSURE AND BARRING SERVICE CHECK
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (CRB) to check for any previous criminal convictions
JOB DESCRIPTION
Clinical Practice:
To act in such a manner as to support the client/patient at all times and be mindful of the need to reduce anxiety for the client/patient
Implement and evaluate programs to promote health and well-being and prevent adverse effects on health and well-being
To provide phlebotomy service as required – providing a regular monitoring and screening service
To be responsible for the processing and management of laboratory samples requested by the Health Care Professionals (HCPs) – with specific responsibility to ensure that the samples are correctly labelled, sent to the laboratory promptly and that data is correctly entered in the patients records
Implement and evaluate individual treatment plans for patients with a known long-term condition including regular recall monitoring
To be responsible for the correct maintenance and cleaning of clinical equipment
To be responsible for the re-stocking of all clinical areas and maintain a stock rotation system
To maintain/order an adequate amount of clinical supplies and health promotional materials as agreed by the Medical Staff and to restock all rooms as appropriate
To assist in general nursing duties, under the supervision of the nursing team eg Urinalysis, Cardiovascular Screening, New Patient Checks, Wound dressings, Blood Pressures, Patient Observations, Diabetic Foot Checks, ECGs, Peak Flow training, QOF recalls, screening, Minor Ops assistance etc.
To ensure that the drug/vaccination refrigerators are at the correct temperature on a daily basis and that the cold chain is maintained, recording as per the practice guidelines
To give vaccinations according to local policy and completion of relevant training
To act as a chaperone for the HCPs and assist in emergency situations
To participate in the induction program for new staff and Students
To function as an integral part of the Primary Health Team
To attend regular meetings as required
To maintain equipment and rooms as per Infection Control Guidance
Communication:
Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment
Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating
Utilise communication skills to support patients to adhere to prescribed treatment regimens
Anticipate barriers to communication and take action to improve communication
Act as an advocate when representing the patients’ and colleagues’ viewpoints to others
Liaise appropriately with the multidisciplinary team
Delivering a quality service:
Recognise and work within own competence
Produce accurate and complete records of patient consultation, consistent with legislation, policies and procedures
Prioritise, organise and manage own workload in a manner that maintains and promotes quality
Deliver care according to the local and National Institute for Clinical Excellence (NICE) guidelines and evidence-based care
Maintain accurate registers and use the recall system on EMIS/ARDENS
Assess effectiveness of care delivery through self and peer review
Take part in regular appraisals
Participate in the maintenance of quality governance systems including Significant Event Audit
Adhere to local and national policies and initiatives as appropriate
Support and participate in shared learning across the practice and wider organization
Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance
Work within policies relating to domestic violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate
Team working
Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working
Ensure clear understanding and utilisation of referral mechanisms within the practice
Prioritise own workload and ensure effective time-management strategies are embedded in own practice
Management of risk:
Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients
Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines
Ensure safe storage, rotation and disposal of vaccines and drugs is undertaken.
Undertake mandatory and statutory training
Apply infection control measures within the practice according to local and national guidelines
Apply policies that reduce environmental health risks, are culturally sensitive
Utilising information:
Use technology as an aid to management in planning, implementation and monitoring, presenting and communicating information
Review and process data using accurate Read codes about patients in order to ensure easy and accurate retrieval for monitoring and audit processes
Manage information searches using the internet and the retrieval of relevant information for patients on their condition
Understand own and other’s responsibility to the individual organisation regarding the Freedom of Information Act
Learning and development:
Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments
Assess own learning needs and undertake learning as appropriate
Make effective use of learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information
Ensure mandatory training needs are met
Readesmoor Medical Group Practice will support learning and develop the individual within the role offered
Equality and diversity:
Identify patterns of discrimination, take action to overcome this, and promote diversity and quality of opportunity
Enable others to promote equality and diversity in a non-discriminatory culture
Support people who need assistance in exercising their rights
Monitor and evaluate adherence to local chaperoning policies
Act as a role model in good practice relating to equality and diversity
Accept the rights of individuals to choose their care providers participate in care and refuse care.
TASKS UNDERTAKEN BY THE HEALTH CARE ASSISTANT
1. ECG’s both routine & urgent
2. Dressings/other clinical room procedures
3. Venepuncture
4. Chaperone
5. Assist with Minor Operations/Family Planning procedures
6. Ear syringing (suspended)
7. Blood Pressures/other base line observations
8. Suture Removal/ Staple Removal
9. Swabs
10. Minor Injuries
11. Heights and Weights/waist circumference
12. Emergencies/equipment checks
13. Vaccinations and Vitamin B12
14. Telephone Calls
15. Pre Diabetes/Diabetic clinics/Respiratory clinics
16. Lifestyle advice/Health Promotion
17. Spirometry/Reversibility tests (suspended)
18. Supervise Phlebotomists/student nurses
19. Treatment room/clinic room stock and ordering
20. Cleaning of equipment
21. New Patient Checks/CVD checks/Urinalysis
22. Learning Disability checks
23. Disease Register Management
Job Types: Full-time, Part-time, Permanent
Part-time hours: 20-37.5 per week
Salary: From £11.20 per hour
Benefits:
- Company pension
- Sick pay
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Cheshire, CW12 1JP: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 12/03/2023
