Head Student Support and Wellbeing, Deputy Director, LSS Hendon, England
Job description
Middlesex University is a global university with campuses in London, Dubai and Mauritius. In the UK we’re a top young university and we’ve got an international reputation for our approach to teaching creative, technical and professional skills.
Our community includes more than 40,000 students as well as academics and partner organisations. We are passionate about turning knowledge into action to shape a brighter, more inclusive and equitable world. We value diversity and strive to create a fairer, more equitable work environment for our staff and students.
We offer a range of family friendly, inclusive employment policies, excellent flexible and hybrid working arrangements, staff diversity networks, campus facilities and services to support staff from different backgrounds. We are driving forward strategic change built around the principles of ensuring an excellent student experience, aiming for the best possible outcomes for students and celebrating the diversity of our community. Key to this vision is effective student support that provides the help and guidance that each student needs to enable them to succeed.
Sitting within Library and Student Support, the directorate of Student Support and Wellbeing comprises a number of specialist teams which include the Student Helpdesk, Disability and Dyslexia Support, Counselling and Mental Health as well as services providing financial, visa and academic progression advice.
Working closely with other services, academic faculties and students, they play a vital role in ensuring that all students have access to a range of types of support appropriate to their needs and that these services are visible, seamless, effective and tailored to the needs of our student community.
We are looking for a dynamic leader to head up this service, manage a team of about 60 core staff and work with managers to ensure a coordinated and integrated approach, which is grounded in best professional practice, closely allied to the needs of academic faculties, but always striving to be innovative and exceed student expectations.
You will have experience of managing at least some of the services covered by this post, be familiar with the key professional issues and best practice in the sector and will also have the drive and enthusiasm to address major challenges and sustain a strong team culture that engages and motivates staff.
We are a member of Athena SWAN a gender-based charter, the Race Equality Charter, Stonewall Workplace Equality Index and Disability Confident. We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in the role profile.
Please note; interviews will be held in person on campus.
This post is exempt from the Rehabilitation of Offenders Act 1974 and requires a Disclosure and Barring Service certificate. You are therefore required to disclose details of any criminal record. ALL criminal convictions, cautions, reprimands or final warnings, even if they would otherwise be regarded as spent under this Act must be disclosed, as well as any other information that may have a bearing on your suitability for the post, including pending prosecutions.
The University will apply for a DBS certificate before your appointment is confirmed.
If you would like to find out more, please contact Matthew Lawson, Director of Library and Student Support, via email on [email protected]
