Head of Real Estate Job Description

SPECIFIC Role Purpose

• To manage the LSbp the property portfolio aligns with the Company’s growth plans and costs.
• To recommend when and how the property portfolio may be more or less agile.
• To provide direction and support to the Office Managers in managing general facilities for each office.
• To manage MSA’s and supplier relationships in relation to property and co-ordinate with Internal Procurement and Office Managers to create a consistent expectation and accountability for all office related suppliers.
• To continuously evolve the Property Playbook and lead the project teams in translating colleagues needs into real estate planning parameters – e.g. sharing ratios, space types and space allocation.
• To report into the Chief Procurement Officer to allow them to produce Board reports and papers along with escalating any large scale decisions.
• To ensure there is a lead on the Human aspects of a project: HR, user groups, agility needs.
• To ensure that the digital elements of the workplace are fully considered with the IT function.
• To oversee all operational aspects of the property portfolio, including hard and soft facilities management, maintenance and reconfiguration of space with the Office Managers.
• To lead the project teams to execute an orderly migration of operations to any new premises.
• Ensure all DoC governance is adhered to, including business case development and approval.
• Be the point of contact for internal finance.

Key skills and experience

All of the below are required:

• Ability to translate a business strategy and client operational model into real estate and portfolio strategy.
• Property and Workplace related data collection and analysis – eg space, cost, lease dates, people, roles, agility needs.
• Experience in translating user needs into real estate planning parameters – eg sharing ratios, space types, space allocation.
• Workplace psychology capability would be useful.
• Strong stakeholder management skills.
• Strong supplier management skills.
• Experience in real estate transactions.
• Able to work at pace and in complex global environments.

Person Specification

Professional/technical experience

• Proven ability to work effectively across teams and communicate effectively with senior leaders.
• Previous relevant experience within the corporate real estate industry
• Examples of innovation and delivery of enhanced customer service and relationship management in a comparable organisation
• Experience of operating and managing supply partners and innovative customer services in a pressurised environment
• Risk management

Knowledge

• Exceptional experience of Workplace service delivery in a global context
• Strong understanding of value management
• Strong awareness of commercial market
• Good experience in and passionate about partnering with suppliers

Skills & Competencies

• Communication / Influence
• Speaks and writes clearly and concisely – keeps to the point
• Express thoughts and ideas in a structured and logical way.
• Has full working knowledge and skills, principles and theory for their area
• Actively participates in continual professional development
• Hungry to learn new technical skills

Drive for Results

• Accepts and sets stretching targets, pursues them energetically
• Puts in a sustained effort to get things right, stays focused on the end result
• Delivers ahead of expectations
• Takes ownership of issues to resolve them – gets work done reliably

Innovation and Change

• Adapts willingly – flexible to changes effecting own work
• Thinks of novel adaptations to improve existing processes and practices
• Open minded – takes change in their stride

Problem Solving / Decision Making

• Identifies key info / data required to support decision
• Spots patterns in data and recognises reasons and implications

Quality – High Standards and Controls

• Pays attention to detail; ties up loose ends; sticks to relevant procedures
• Meets quality, speed and cost standards, even in times of organisational change
• Takes pride in work