Head of Performance London, England
Job description
This is an exciting opportunity to join a large trust with a reputation for excellent clinical care, strong staff engagement and a tradition of innovation.
We are looking for a high-calibre professional to lead our planning and performance function.
You will bring depth of experience across operations, analytics, performance management and planning in a complex organisation. You will be highly numerate and naturally use your analytical skills to move quickly to the heart of problems and help UCLH improve the care it provides to patients. The role offers the opportunity to work with all clinical teams, have regular contact with executive directors and input to a range of complex challenges and improvement opportunities across the organisation; you’ll therefore need to be sophisticated in your communication and comfortable describing complex problems in straightforward ways to senior audiences. You will be known for delivering results in the face of a demanding agenda. Ideally you will have NHS operational experience and a good understanding of waiting times and other access standards.
You will lead our planning and performance function, using business intelligence and knowledge of operational best practice to provide constructive support and challenge to all teams on performance against key measures and standards. You will be responsible for maintaining and developing the trust’s performance framework, with a view to making the trust’s delivery of services to patients as strong as possible. You will run business planning across the Trust, ensuring that clinical boards and corporate teams can deliver plans that are robust, deliverable and ambitious, and will deliver the aims of the Trust and the wider integrated care system. You will also lead on certain operational tasks in support of clinical boards and divisions.
The planning and performance team is part of a directorate which also includes the trust’s informatics and clinical coding functions. Together the directorate provides support for clinical teams in delivering care to patients, utilising business intelligence, knowledge of operational best practice and relationship management with regulators / commissioners.
UCLH prides itself on its investment in staff both in terms of developing career skills but also its commitment to staff health and wellbeing.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
At UCLH, we have a real ‘One Team’ ethos, and our values – safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
Based in the busy West End of London, we have a lively and vibrant working atmosphere, with quick and easy transport links to all our sites. Our size and resources enable us to offer a range of attractive benefits as well as unparalleled education and development opportunities for staff at all levels. This includes an extensive portfolio of academic and clinical courses and programmes ranging from ongoing personal development through to clinical excellence and leadership skills. UCLH prides itself on its investment in staff both in terms of developing career skills but also its commitment to staff health and wellbeing.
If you would like a further discussion on the role, in the first instance please contact Lydia Pierre at [email protected]
For more informationregardingthe main responsibilities of the role, please refer to the attached Job Description.
