Head of Organisational Effectiveness Heathrow, England
Job description
This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else
We are seeking an exceptional leader to join our People team as the Head of Organisational Effectiveness.
In this role, you will be accountable for defining British Airways' global strategies for talent, performance, future workforce planning, and organisational development and design. Your primary responsibility will be to ensure the creation and maintenance of a high-performing and inclusive culture throughout the organisation. By aligning initiatives, processes, and structures with our strategic imperatives, values, and behaviours, you will play a crucial role in shaping the future success of British Airways.
As the Head of Organisational Effectiveness, you will play a pivotal role in driving the success of our organisation. You will have direct leadership responsibility for a team of approximately six talented individuals, guiding and inspiring them to achieve exceptional results. Additionally, you will be entrusted with budget accountability of approximately £1 million per annum, ensuring effective allocation of resources to support our strategic initiatives. Your strategic leadership will extend to talent management, performance enhancement, future workforce planning, and organisational development on a global scale, impacting the lives of approximately 35,000 employees. With this influential position, you will have the opportunity to shape the direction and effectiveness of our workforce, fostering a high-performing and inclusive culture throughout the organisation.
Duties will include –
- Acting as our subject matter expert for organisational development, design and change. Providing senior-level guidance and expertise across all aspects of British Airways.
- Collaborating closely with the Head of HR Business Partnering and Head of Inclusion & Diversity to ensure the seamless delivery of programmes and processes, fostering two-way communication, and driving continuous improvement.
- Leading, coaching, and developing a team of subject matter experts specialising in talent management, performance enhancement, future workforce planning, and organisational development. Enable them to deliver on our A Better BA commitments, thus elevating our organisation.
- Working closely with senior leaders to anticipate future organisational requirements through strategic workforce planning. Develop effective strategies that address both internal and external influences, positioning British Airways for long-term success.
- Ensuring the meticulous measurement, tracking, and reporting of all strategies, programmes, and initiatives. Ensuring there is rigour and consistency in our performance and talent system.
- Utilising data-driven approaches in collaboration with analytics to generate actionable insights and recommendations for continual improvement.
If you possess a proven record of driving organisational effectiveness, along with deep expertise in talent management, performance enhancement, future workforce planning, and organisational development and design, we invite you to apply for the position of Head of Organisational Effectiveness at British Airways. Join us in shaping the future of our organisation and making a meaningful impact on our employees and customers.
Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.
Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Not only will you have the chance to further your career development within BA, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us
We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities
