Jersey

Operations

Global Wealth Management

276162BR

St. Helier

Full Time

The Head of Operations is expected to:

• lead a team providing technical support where required within the following areas of responsibility including, but not limited to:
• book Keeping, financial Statement preparation, suspense and associated tasks for client structures;
• management Information, regulatory (e.g. FATCA/CRS) and internal reporting and associated tasks;
• fees/billing and office Management and support, where required.
• undertake regular meetings with direct reports to discuss performance and development goals;
• undertake ad-hoc meetings with direct reports to provide technical support and guidance on operational matters;
• be responsible for Operation’s delivery of services/work in a timely, accurate and of high quality;
• ensure that all services provided by the Operations team is excellent;
• have a positive and solution orientated approach liaising with colleagues where required;
• work with internal control functions where required;
• work with external advisors where required;
• provide guidance and support on technical matters to internal colleagues within TFE
• identify and manage risks within the team and escalate any concerns;
• undertake other ad hoc tasks as requested by the Head of Trust and Head of TF&E;
• provide accurate reporting on operational matters as requested from time to time;
• attend and contribute to Management Committee Meetings;
• ensure reports required by members of the senior management team and for governance meetings including, but not limited to board meetings and management committee meetings are provided;
• work with the senior management team to identify and implement changes with processes and procedures to create efficiencies and improve quality of work within Operations and the trust business;
• communicate effectively with colleagues and peers; and
• comply with all laws, regulations, policies and standards, contributing to an effective risk culture.

We are open to applications from career returners. Find out more about our program on ubs.com/careercomeback.

You'll be working in the Trust Operations team in Jersey.

Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

You have:

• a relevant professional qualification e.g. accounting;
• experience in team leadership;
• a minimum of ten years' experience in financial services, ideally with an operational or finance focus;
• knowledge of Trust and Company law and associated accounting practices; and
• excellent interpersonal skills to develop close working relationships with both colleagues and clients.

You are:

• a team player but are equally comfortable working independently, when required;
• passionate about excellent client service and accuracy;
• highly organized and detail-orientated;
• comfortable working under pressure and to deadlines;
• confident with systems; and
• self-motivated and enthusiastic.

UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

This role requires an assessment on application. Learn more about how we hire: www.ubs.com/global/en/careers/experienced-professionals.html

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.