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We have an exciting opportunity for a Head of Operations to join our team in Hammersmith, London.

You are someone with considerable experience of operations management and the ability to lead multiple projects across a variety of operational functions.

You will have sound experience of evolving operational risk frameworks and making operational improvements.

Your responsibilities

• You will support the Chief Operating Officer (COO) to ensure appropriate operational framework is in place and will lead implementation and monitor compliance across the organisation
• You will lead and implement operational projects and developments as determined by the COO
• You will lead the implementation of operational sustainability strategy
• Support the COO with managing and improving operational systems, processes, and policies; specifically, to support better management reporting, information flow, business process and planning
• Lead on ensuring compliance with legislation, regulation, contracts, GDPR etc. and put in place processes to monitor against these and ensure that necessary changes or new processes / procedures are implemented effectively and in line with culture and principles.

Take a look at the full job description below.

In addition to a highly rewarding career, we offer a range of staff benefits including:

• a unique, experiential induction based in one of our centres
• a structured, year-round performance review process focused on developing you in your current role and exploring opportunities for the future
• a competitive holiday entitlement
• workplace pension with the option to apply to continue NHS pension
• the option to apply for a Bike Loan, Travel Card Loan and Ride to Work scheme and much more.

Read more about our staff benefits