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Xyla Health and Social Services (part of Acacium Group)

Head of Operations

Remote with occasional office attendance when required

Permanent, Full Time

£48,000 – 55,000 (DOE) plus bonus structure up to 20% + £4800 car allowance

Closing date Monday 6th March

Unlock your potential:

Are you resilient and enthusiastic and an individual able to deliver results effectively under pressure, manage a diverse and competing workload whilst ensuring deadlines are met then look no further! As our Head of Operations you will manage the exceptional service delivery of national contracts supporting Social Care Projects. for CHS Healthcare/Xyla Health and Social Services looking for smarter, leaner efficient operating models.

Part of Acacium Group, Xyla Health & Social Services are an established and reputable business within the health and social care market. We are part of a multi-award winning, global organisation who put people at the heart of everything they do. We partner with local authorities, Clinical Commissioning Groups and the NHS to provide Health and Social Care services in a unique and collaborative approach with the aim of having a positive, lasting impact on people and communities.

Everyday you will...

• Identify ways to improve process and service delivery whilst taking full accountability for the service and output of the division
• Work closely with out Client Partner to contribute to forecasts and support profit and loss providing updates on plans for improvement, redirection and change
• Provide line management responsibility for Project Delivery Manager(s), who in turn manage a team of Coordinators setting goals and objectives using effective ways to track and measure progress
• Work closely with Business Development teams to ensure that operational resources have the requisite skills to deliver client contracts as required
• Collaborate with Heads of Departments and Operations Managers across the team to create one Ops team model, addressing shortfalls and looking at areas of continuous improvement

What’s in it for you?

We love exceptional people, and in return, we offer an exciting place to work, with a wide range of benefits, rewards and opportunities to grow your career, including:

• Dedication to developing you and your career- we can give you the tools, guidance and support you need to have a long, successful career with us

• Endless learning and development opportunities at your fingertips, including fully funded qualifications

• Flexible working model with opportunities to work from home

• Workplace pension scheme

• Gym Flex - discounted gym memberships, UK wide!

• Regular events and incentives

• Discounts on shops, restaurants, bars and cinemas

• Free flu vaccinations

• Health Assessments and Dental Insurance

• Festive & Summer parties

Join us and make a difference!

If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is the UK’s largest healthcare staffing and solutions partner and specialise in the healthcare, social care, and life sciences industries. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.

We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence. Join us and play a key part of shaping the future of society and improving people’s lives!

Join us and play a key part of shaping the future of society and improving people’s lives!

To thrive in the role you must have....

• Significant operational experience working for a large managed services business, preferably within healthcare or working with public sector and social care for either Adults or Children’s services
  
• An ability to take the initiative and propose new ways of doing things, ready to spot opportunities to improve or areas of concern to address and change how we do things
• Experience of leading, coaching and developing team members with a focus on delivery – on time, on budget and exceptional delivery every time
• Expertise to challenge and influence at all levels of the business in a positive and respectful, building effective and productive relationships
• A personality that embraces differences and welcomes challenge and feedback in order to grow

Our Inclusion Commitment:

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.